Cancel pending print document

Pivoine1591 Posted messages 4 Status Member -  
 Anonymous user -
Hello,
If someone could give me the solution!!!
Impossible to cancel a document that is pending printing.
What to do?
A big kiss (in advance) to anyone who can unlock the situation.
See you soon!

PS: I have an HP printer

Configuration: Windows Vista / Chrome 22.0.1229.94

5 answers

TOMTOM16 Posted messages 100 Status Member 9
 
Click on Start, then Run.
In the Open box, type control printers, then click OK.
Right-click on your printer icon, then click Open.
To cancel individual print jobs, right-click on the print job you want to cancel, then click Cancel.
To cancel all print jobs, click Cancel all Documents in the printer menu.

Sincerely
5
Pivoine1591 Posted messages 4 Status Member
 
Hello again
I would like to click on "Start" (the round flag in the bottom left?) but I don't have "Run"!?
If you could clarify this for me, it would be very, very kind!
Please excuse my ignorance!
-1