View original (French)

Printer stuck with document pending

Solved
mell -  
Hello,
My HP printer is stuck and I can't get the pending document to print! HELP ME!! Thank you
Configuration: Windows Vista Internet Explorer 7.0

8 answers

  • Votes
  • Date
  • Descending date
  1. meuhlol
    under Vista:

    1) Start > Control Panel > Hardware and Sound > Printers
    2) Double click on your printer
    3) Go to the "Printer" menu and click on "Cancel All Documents"
    (or right-click on the "stuck" document and click on "Cancel"
    --
    (____(_bdKey____________()~
    1. yvie
      Hello, I also had this problem; fixed in three clicks based on your advice, thank you!
    2. moiiii
      Thank you, I finally managed to delete them!!!
    3. Luna
      Thank you very much, you just saved my life.
    4. qzaef
      Thank you! It also works for WINDOWS 7, unlike the operation proposed earlier...
      It's crazy that there isn't a more "direct" and instinctive solution!!!!
    5. jaja
      Hello, my printer is stuck and showing 27 documents in the queue.