Problem with wakfu the game won't launch!!

Solved
95robin95 -  
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   -
Hello,
I have a problem with Wakfu. I downloaded the client, installed the updates, but after launching the game, a rectangle displaying Wakfu appears and then disappears. A window opens, and half a second later it shuts down. Nothing happens, and an error message that I don't understand appears in the Wakfu folder. I'm waiting for a response as soon as possible, thank you.

Configuration: Windows 7 / Internet Explorer 9.0

21 réponses

  • 1
  • 2
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
Thank you
7
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
Hello,
Could you provide the error code that is displayed?
Thank you.
2
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
yes, here it is
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6903b212, pid=5484, tid=5968
#
# JRE version: 6.0_18-b07
# Java VM: Java HotSpot(TM) Server VM (16.0-b13 mixed mode windows-x86 )
# Problematic frame:
# C [atioglxx.dll+0xb212]
#
# If you would like to submit a bug report, please visit:
# https://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x2095e800): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=5968, stack(0x21120000,0x21170000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000008

Registers:
EAX=0x00000008, EBX=0x0059bc60, ECX=0x699aeec4, EDX=0x23e5db98
ESP=0x2116f284, EBP=0x2116f2b0, ESI=0x720cfff6, EDI=0x0059bc6c
EIP=0x6903b212, EFLAGS=0x00010202

Top of Stack: (sp=0x2116f284)
0x2116f284: 00001750 6903a73c 720cfff6 7495af0b
0x2116f294: 00000001 990111a3 00000000 990111a3
0x2116f2a4: 6906fa00 6903a720 0059bcb4 2116f6a0
0x2116f2b4: 7495b0f3 2116f2dc 00000048 00000003
0x2116f2c4: 00000000 2116f34c 00000001 990111a3
0x2116f2d4: 00000000 00000000 00000003 00740061
0x2116f2e4: 006f0069 006c0067 00780078 0064002e
0x2116f2f4: 006c006c 00000000 00000000 03bb8ba8

Instructions: (pc=0x6903b212)
0x6903b202: c5 69 e8 57 db 03 00 8b 15 ac 98 c8 69 83 c0 08
0x6903b212: 8b 00 89 42 20 e8 94 87 04 00 e8 bf 88 00 00 a1

Stack: [0x21120000,0x21170000], sp=0x2116f284, free space=13c2116ed68k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [atioglxx.dll+0xb212]
C [OPENGL32.dll+0x3b0f3]
C [OPENGL32.dll+0x3b1a9]
C [OPENGL32.dll+0x3c6a4]
C [OPENGL32.dll+0x45658]
C [OPENGL32.dll+0x45dd4]
C [OPENGL32.dll+0x46559]
C [GDI32.dll+0x458b7]
C [jogl.dll+0x1167]
j com.sun.opengl.impl.windows.WGL.ChoosePixelFormat0(JLjava/nio/ByteBuffer;)I+0
j com.sun.opengl.impl.windows.WGL.ChoosePixelFormat(JLcom/sun/opengl/impl/windows/PIXELFORMATDESCRIPTOR;)I+13
j com.sun.opengl.impl.windows.WindowsGLDrawable.choosePixelFormat(Z)V+1033
j com.sun.opengl.impl.windows.WindowsOnscreenGLDrawable.lockSurface()I+230
j com.sun.opengl.impl.windows.WindowsOnscreenGLContext.makeCurrentImpl()I+4
j com.sun.opengl.impl.GLContextImpl.makeCurrent()I+56
j com.sun.opengl.impl.GLDrawableHelper.invokeGL(Ljavax/media/opengl/GLDrawable;Ljavax/media/opengl/GLContext;Ljava/lang/Runnable;Ljava/lang/Runnable;)V+308
j javax.media.opengl.GLCanvas$DisplayOnEventDispatchThreadAction.run()V+35
j java.awt.event.InvocationEvent.dispatch()V+11
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z+204
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
V [jvm.dll+0x19201c]
V [jvm.dll+0x27e891]
V [jvm.dll+0x1921e7]
V [jvm.dll+0x19225d]
V [jvm.dll+0x1bbe20]
V [jvm.dll+0x303d04]
V [jvm.dll+0x27e50c]
C [MSVCR71.dll+0xb381]
C [kernel32.dll+0x1339a]
C [ntdll.dll+0x39ed2]
C [ntdll.dll+0x39ea5]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j com.sun.opengl.impl.windows.WGL.ChoosePixelFormat0(JLjava/nio/ByteBuffer;)I+0
j com.sun.opengl.impl.windows.WGL.ChoosePixelFormat(JLcom/sun/opengl/impl/windows/PIXELFORMATDESCRIPTOR;)I+13
j com.sun.opengl.impl.windows.WindowsGLDrawable.choosePixelFormat(Z)V+1033
j com.sun.opengl.impl.windows.WindowsOnscreenGLDrawable.lockSurface()I+230
j com.sun.opengl.impl.windows.WindowsOnscreenGLContext.makeCurrentImpl()I+4
j com.sun.opengl.impl.GLContextImpl.makeCurrent()I+56
j com.sun.opengl.impl.GLDrawableHelper.invokeGL(Ljavax/media/opengl/GLDrawable;Ljavax/media/opengl/GLContext;Ljava/lang/Runnable;Ljava/lang/Runnable;)V+308
j javax.media.opengl.GLCanvas$DisplayOnEventDispatchThreadAction.run()V+35
j java.awt.event.InvocationEvent.dispatch()V+11
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z+204
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x1fc0b000 JavaThread "Thread-8" [_thread_blocked, id=6024, stack(0x00290000,0x002e0000)]
0x20950400 JavaThread "SoundAmbEngine" [_thread_blocked, id=984, stack(0x23a20000,0x23a70000)]
0x20954800 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3364, stack(0x211b0000,0x21200000)]
=>0x2095e800 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=5968, stack(0x21120000,0x21170000)]
0x20953400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3320, stack(0x21090000,0x210e0000)]
0x20950c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=5748, stack(0x21000000,0x21050000)]
0x20920400 JavaThread "MessageScheduler" [_thread_blocked, id=1036, stack(0x20f70000,0x20fc0000)]
0x208d7c00 JavaThread "Worker (in OpenGL thread)" [_thread_blocked, id=5928, stack(0x20ee0000,0x20f30000)]
0x20532400 JavaThread "AsyncLoader" [_thread_blocked, id=3472, stack(0x20400000,0x20450000)]
0x1feb8c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3388, stack(0x1fa70000,0x1fac0000)]
0x1dfe0800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3788, stack(0x1f950000,0x1f9a0000)]
0x1dfdc800 JavaThread "CompilerThread1" daemon [_thread_blocked, id=4288, stack(0x1f8c0000,0x1f910000)]
0x1dfdc000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=1524, stack(0x1f830000,0x1f880000)]
0x1dfd9800 JavaThread "Attach Listener" daemon [_thread_blocked, id=4992, stack(0x1f7a0000,0x1f7f0000)]
0x1dfd9000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1796, stack(0x1f710000,0x1f760000)]
0x1dfd6c00 JavaThread "Surrogate Locker Thread (CMS)" daemon [_thread_blocked, id=5612, stack(0x1f680000,0x1f6d0000)]
0x1df79c00 JavaThread "Finalizer" daemon [_thread_blocked, id=5580, stack(0x1f5f0000,0x1f640000)]
0x1df76c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=2616, stack(0x1f560000,0x1f5b0000)]
0x02aae800 JavaThread "main" [_thread_blocked, id=2720, stack(0x00090000,0x000e0000)]

Other Threads:
0x1df6f800 VMThread [stack: 0x1f4d0000,0x1f520000] [id=1212]
0x1dfe4400 WatcherThread [stack: 0x1f9e0000,0x1fa30000]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
par new generation total 14784K, used 11793K [0x05d80000, 0x06d80000, 0x08580000)
eden space 13184K, 77% used [0x05d80000, 0x067744b0, 0x06a60000)
from space 1600K, 100% used [0x06bf0000, 0x06d80000, 0x06d80000)
to space 1600K, 0% used [0x06a60000, 0x06a60000, 0x06bf0000)
concurrent mark-sweep generation total 49152K, used 21625K [0x08580000, 0x0b580000, 0x19d80000)
concurrent-mark-sweep perm gen total 44924K, used 27063K [0x19d80000, 0x1c95f000, 0x1dd80000)

Dynamic libraries:
0x00400000 - 0x0045c000 C:\Program Files (x86)\Wakfu\Wakfu.exe
0x77820000 - 0x779a0000 C:\Windows\SysWOW64\ntdll.dll
0x76360000 - 0x76470000 C:\Windows\syswow64\kernel32.dll
0x753b0000 - 0x753f6000 C:\Windows\syswow64\KERNELBASE.dll
0x76470000 - 0x76510000 C:\Windows\syswow64\ADVAPI32.DLL
0x76de0000 - 0x76e8c000 C:\Windows\syswow64\msvcrt.dll
0x75230000 - 0x75249000 C:\Windows\SysWOW64\sechost.dll
0x76270000 - 0x76360000 C:\Windows\syswow64\RPCRT4.dll
0x74f10000 - 0x74f70000 C:\Windows\syswow64\SspiCli.dll
0x74f00000 - 0x74f0c000 C:\Windows\syswow64\CRYPTBASE.dll
0x731f0000 - 0x7338e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.DLL
0x76d50000 - 0x76de0000 C:\Windows\syswow64\GDI32.dll
0x76870000 - 0x76970000 C:\Windows\syswow64\USER32.dll
0x74f70000 - 0x74f7a000 C:\Windows\syswow64\LPK.dll
0x761d0000 - 0x7626d000 C:\Windows\syswow64\USP10.dll
0x76520000 - 0x76577000 C:\Windows\syswow64\SHLWAPI.dll
0x75400000 - 0x7604a000 C:\Windows\syswow64\SHELL32.DLL
0x720c0000 - 0x7210c000 C:\Windows\system32\apphelp.dll
0x6f7a0000 - 0x6f82d000 C:\Windows\AppPatch\AcLayers.DLL
0x76b70000 - 0x76ccc000 C:\Windows\syswow64\ole32.dll
0x75320000 - 0x753af000 C:\Windows\syswow64\OLEAUT32.dll
0x73710000 - 0x73727000 C:\Windows\system32\USERENV.dll
0x73700000 - 0x7370b000 C:\Windows\system32\profapi.dll
0x72ac0000 - 0x72b11000 C:\Windows\system32\WINSPOOL.DRV
0x72070000 - 0x72082000 C:\Windows\system32\MPR.dll
0x71d20000 - 0x71f38000 C:\Windows\AppPatch\AcGenral.DLL
0x72bc0000 - 0x72c40000 C:\Windows\system32\UxTheme.dll
0x72a10000 - 0x72a42000 C:\Windows\system32\WINMM.dll
0x73460000 - 0x7346f000 C:\Windows\system32\samcli.dll
0x720a0000 - 0x720b4000 C:\Windows\system32\MSACM32.dll
0x735d0000 - 0x735d9000 C:\Windows\system32\VERSION.dll
0x72a80000 - 0x72a83000 C:\Windows\system32\sfc.dll
0x72090000 - 0x7209d000 C:\Windows\system32\sfc_os.DLL
0x72ba0000 - 0x72bb3000 C:\Windows\system32\dwmapi.dll
0x74f80000 - 0x7511d000 C:\Windows\syswow64\SETUPAPI.dll
0x75250000 - 0x75277000 C:\Windows\syswow64\CFGMGR32.dll
0x76580000 - 0x76592000 C:\Windows\syswow64\DEVOBJ.dll
0x75120000 - 0x75230000 C:\Windows\syswow64\urlmon.dll
0x766a0000 - 0x76858000 C:\Windows\syswow64\iertutil.dll
0x760b0000 - 0x761ca000 C:\Windows\syswow64\WININET.dll
0x777f0000 - 0x777f3000 C:\Windows\syswow64\Normaliz.dll
0x713a0000 - 0x715f9000 C:\Windows\AppPatch\AcXtrnal.DLL
0x74a10000 - 0x74a16000 C:\Windows\system32\SHUNIMPL.DLL
0x749f0000 - 0x74a01000 C:\Windows\system32\SortWindows6Compat.dll
0x76050000 - 0x760b0000 C:\Windows\system32\IMM32.DLL
0x76e90000 - 0x76f5c000 C:\Windows\syswow64\MSCTF.dll
0x6db70000 - 0x6df9b000 c:\program files (x86)\wakfu\jre\bin\server\jvm.dll
0x7c360000 - 0x7c3b6000 C:\Windows\system32\MSVCR71.dll
0x6d7c0000 - 0x6d7e2000 c:\program files (x86)\wakfu\jre\bin\splashscreen.dll
0x6d860000 - 0x6d86c000 c:\program files (x86)\wakfu\jre\bin\verify.dll
0x6d3e0000 - 0x6d3ff000 c:\program files (x86)\wakfu\jre\bin\java.dll
0x6d340000 - 0x6d348000 c:\program files (x86)\wakfu\jre\bin\hpi.dll
0x75280000 - 0x75285000 C:\Windows\syswow64\PSAPI.DLL
0x6d8a0000 - 0x6d8af000 c:\program files (x86)\wakfu\jre\bin\zip.dll
0x6d0b0000 - 0x6d1fa000 C:\Program Files (x86)\Wakfu\jre\bin\awt.dll
0x6d2e0000 - 0x6d334000 C:\Program Files (x86)\Wakfu\jre\bin\fontmanager.dll
0x6d6c0000 - 0x6d6d3000 C:\Program Files (x86)\Wakfu\jre\bin\net.dll
0x76660000 - 0x76695000 C:\Windows\syswow64\WS2_32.dll
0x76860000 - 0x76866000 C:\Windows\syswow64\NSI.dll
0x73500000 - 0x7353c000 C:\Windows\system32\mswsock.dll
0x74c20000 - 0x74c26000 C:\Windows\System32\wship6.dll
0x6d6e0000 - 0x6d6e9000 C:\Program Files (x86)\Wakfu\jre\bin\nio.dll
0x72a60000 - 0x72a76000 C:\Windows\system32\CRYPTSP.dll
0x72e40000 - 0x72e7b000 C:\Windows\system32\rsaenh.dll
0x734f0000 - 0x734f5000 C:\Windows\System32\wshtcpip.dll
0x23a70000 - 0x23abd000 C:\Program Files (x86)\Wakfu\jogl.dll
0x74920000 - 0x749e8000 C:\Windows\system32\OPENGL32.dll
0x748f0000 - 0x74912000 C:\Windows\system32\GLU32.dll
0x73d20000 - 0x73e07000 C:\Windows\system32\DDRAW.dll
0x74c30000 - 0x74c36000 C:\Windows\system32\DCIMAN32.dll
0x72000000 - 0x72010000 C:\Windows\system32\NLAapi.dll
0x71ff0000 - 0x72000000 C:\Windows\system32\napinsp.dll
0x71fd0000 - 0x71fe2000 C:\Windows\system32\pnrpnsp.dll
0x71fa0000 - 0x71fc7000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x734a0000 - 0x734e4000 C:\Windows\system32\DNSAPI.dll
0x71f90000 - 0x71f98000 C:\Windows\System32\winrnr.dll
0x736e0000 - 0x736fc000 C:\Windows\system32\IPHLPAPI.DLL
0x736d0000 - 0x736d7000 C:\Windows\system32\WINNSI.DLL
0x71f40000 - 0x71f46000 C:\Windows\system32\rasadhlp.dll
0x71f50000 - 0x71f88000 C:\Windows\System32\fwpuclnt.dll
0x6d410000 - 0x6d416000 C:\Program Files (x86)\Wakfu\jre\bin\jawt.dll
0x003f0000 - 0x003f5000 C:\Program Files (x86)\Wakfu\jogl_awt.dll
0x69030000 - 0x69d41000 C:\Windows\system32\atioglxx.dll
0x748e0000 - 0x748eb000 C:\Windows\system32\atigktxx.dll
0x74260000 - 0x7430a000 C:\Windows\system32\aticfx32.dll
0x23c80000 - 0x23cb7000 C:\Windows\system32\atiadlxy.dll
0x76630000 - 0x7665d000 C:\Windows\syswow64\WINTRUST.dll
0x769f0000 - 0x76b0d000 C:\Windows\syswow64\CRYPT32.dll
0x76510000 - 0x7651c000 C:\Windows\syswow64\MSASN1.dll

VM Arguments:
jvm_args: -Dexe4j.semaphoreName=c:_program files (x86)_wakfu_wakfu.exe0 -Dexe4j.moduleName=C:\Program Files (x86)\Wakfu\Wakfu.exe -Dexe4j.tempDir=C:\Users\robin\AppData\Local\Temp\e4jEEB4.tmp_dir -Dexe4j.unextractedPosition=367940 -Djava.library.path=C:\Program Files (x86)\Wakfu\.\.;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x64;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\Windows Live\Shared;c:\program files (x86)\wakfu\jre\bin -Dexe4j.consoleCodepage=cp0 -server -Xmx320M -Dsun.java2d.noddraw=true -XX:MaxDirectMemorySize=92m -XX:+ForceTimeHighResolution -Dsun.awt.noerasebackground=true -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:CMSIncrementalSafetyFactor=3
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\Program Files (x86)\Wakfu\.\.;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x64;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\Windows Live\Shared;c:\program files (x86)\wakfu\jre\bin
USERNAME=robin
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 2, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows 7 Build 7600

CPU:total 4 (8 cores per cpu, 2 threads per core) family 6 model 37 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht

Memory: 4k page, physical 4051456k(2634524k free), swap 8101064k(6531556k free)

vm_info: Java HotSpot(TM) Server VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:29:37 by "java_re" with MS VC++ 7.1 (VS2003)

time: Wed Sep 21 15:14:45 2011
elapsed time: 4 seconds
2
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
So,
I'm not going to get ahead of myself, but often this type of error:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6903b212, pid=5484, tid=5968
happens when information is stored in a part of your memory that is already occupied.
As a beginner in programming ^^, I've had the same errors.

Wait for another help, I can't assist you, I'm sorry.
The only other option, if you're in a hurry, is to uninstall and reinstall the game and also check if there are any Java updates.
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
Thank you for your reply. I have already installed the game 3 times along with the updates, the same goes for Java, but thanks anyway ;).
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
Have you updated your drivers recently?
(Amd more specifically)
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
yes from my graphics card
ATI mobility RADEON HD 5470 graphics 512 mb
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
Has the game been launched following this update?
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
nn toujours pas ... : \
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
So it comes from there,
Do you know how to revert your driver to the old version?
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
Sorry, I can't assist with that.
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
If it’s like in XP,
Click start > right-click on My Computer > properties > choose hardware > Device Manager > right-click on graphics card > properties > Roll back to the previous version.
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
It gives me a gray box and I can't click on it...
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
When do you have a gray box?
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
To access Device Manager on Vista, you need to do the following.

(On Vista, click the blue circle at the bottom left, right-click on Computer, choose Properties, and then click on Device Manager at the top left).
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
At the moment when I go into its properties, I can't update it either because it has the most recent driver, so I didn't need to do it...
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
No, it shouldn't be updated; we need to revert to the previous version.
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
I can't because I haven't updated the graphics card since I got it.
0
Birshmark Posted messages 356 Registration date   Status Membre Last intervention   38
 
The PC you have, you're not the administrator?
So I suggest you ask someone who knows how to update your components.
Moreover, the error message you have is not resolved for everyone; it might stem from a compatibility issue in 32 or 64-bit mode, your graphics card, or another component.
I tried looking around, and the simplest solution comes from updating your graphics card or, at worst, reducing your screen resolution might also work.
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
Ok, thanks for your replies. I'll try on my other computer which is less powerful. ^^
0
95robin95 Posted messages 10 Registration date   Status Membre Last intervention   9
 
and IF it's me the admin of my PC :)
0
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