Freebox down after the storm
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laurentdelphine
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Anonymous user -
Anonymous user -
Hello!
Following the storms last week, my Freebox won't turn on anymore. I tested it with another power supply, and it's definitely the Freebox that's faulty.
Should I send it back without saying anything or order a new one? (190 euros... and my home insurance covers 135 euros of the cost)
Is it possible to get it repaired?
Thanks!
Following the storms last week, my Freebox won't turn on anymore. I tested it with another power supply, and it's definitely the Freebox that's faulty.
Should I send it back without saying anything or order a new one? (190 euros... and my home insurance covers 135 euros of the cost)
Is it possible to get it repaired?
Thanks!
1 réponse
Hello!
So contact Free and tell them that you don't know what happened, that your Freebox is no longer working and at the price you paid for it, that's really something...
One piece of advice: next time there are storms, unless you have great protection: unplug everything and especially, disconnect the devices!
(I fried a modem like that 2 years ago, since then, I know!!!)
Good luck and try to get satisfaction!
So contact Free and tell them that you don't know what happened, that your Freebox is no longer working and at the price you paid for it, that's really something...
One piece of advice: next time there are storms, unless you have great protection: unplug everything and especially, disconnect the devices!
(I fried a modem like that 2 years ago, since then, I know!!!)
Good luck and try to get satisfaction!