Windows Factory Reset

Solved
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   -  
 LAURYN -
Hello,

So here it is, I have a Lenovo G550 laptop and I would like to restore it to its original state (factory state) using OneKey Recovery.
So I wanted to know if it is safe to use this software. I have never done this kind of thing on a computer before.
And since I am not qualified in IT, I don't want to "mess up" my laptop. I'm asking for the opinion of those who are qualified, or at least who can help me.

Configuration: Windows 7 / Safari 535.1

8 réponses

tanteelise Posted messages 28175 Registration date   Status Contributeur Last intervention   4 805
 
Hello,

Glad for you, your problem is therefore resolved.
Wishing you all the best and happy end of year celebrations.

Best regards

--
""The little I know, I owe it to my ignorance"" (Sacha Guitry)
No responses after 5-6 PM, thank you for your understanding :)
16
LAURYN
 
I have no sound on my Lenovo Windows 7.
0
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   14
 
Finally, I was able to restore it to factory settings:
- I created my "recovery" CDs.
- Then I turned off the computer and turned it back on.
- I modified the BIOS so that the computer boots from the CD before the hard drive.
- I had to press a key quickly and then it switched to Recovery mode.
- And then I just had to follow the on-screen instructions to restore it to the way it was when I bought it.
14
LenovoHelp
 
Good evening/Good morning (yes, it depends on what time you see my message),
I know this post is almost 3 years old now, but I currently find myself in the same position you were in. I tried to follow your instructions, but without success. I wanted to ask you, would it be possible for you or anyone who sees this message to explain the different steps in more detail?
Thank you in advance!
0
tanteelise Posted messages 28175 Registration date   Status Contributeur Last intervention   4 805
 
Hello,

Here is part of the help file from the official Lenovo website:
http://consumersupport.lenovo.com/en/en/UserGuide/Guide_show_1252573161108.html

I hope this will help you,
Best regards.

OneKey Rescue System -- -- -- -- - -- -- -- -- - -- -- -- -- -- - -- -- -- -- -- - -- -- -- -- -- - -- -- -- -- -- - -- -- -- -- -- - -- -- -- -- - -- -- -- -- --
? Introduction
The Lenovo OneKey Rescue System is an easy-to-use application that allows you to
back up data on your system partition (C drive) and easily restore it if needed. You can run Lenovo OneKey Recovery under Windows and OneKey Rescue
System without booting the Windows operating system.
Attention:
To use the features of OneKey Rescue System, your hard disk is equipped with a default hidden partition to store an image file and the OneKey Rescue System program files. The default partition is hidden for security reasons, which is why the available space is less. The exact available disk space depends on the size of the image file (which depends on the size of the operating system and pre-installed software).
? Using Lenovo OneKey Recovery (in a Windows operating system)
In a Windows operating system, double-click the OneKey Recovery
System icon located on the desktop to start Lenovo OneKey Recovery.
This program allows you to back up the system partition to the hard drive or other storage devices, or to create recovery disks.
For further instructions, refer to the Lenovo OneKey Recovery help file.
? Using Lenovo OneKey Rescue System (without the Windows operating system)
If it is not possible to boot the operating system, follow the instructions below to access OneKey Rescue System.
* Turn off your computer.
* Press the key to start OneKey Rescue System.
This program allows you to restore the system partition to its factory state or to the state of one of the previous backups.
Notes:
* Since the backup process and the creation of recovery disks may take
some time, connect the power adapter and battery to your computer.
* When you have burned the recovery disks, please number them to use them in the correct order.
* Computers not equipped with an integrated optical drive support the creation of recovery disks; however, you need to obtain an external optical drive to physically create
these disks.
Note: The recovery process is irreversible. Ensure that you have a backup copy of critical files before using the recovery feature.
4
mams27 Posted messages 1 Status Membre
 
Hello,
what should I do if I don't have a critical file?
THANK YOU
0
PIKATOUT Posted messages 2053 Status Membre 353
 
Hello,

What is OneKey Recovery about, I mean what do you have to do to launch it?
With my Sony laptop, I've done it about ten times, XP and 7 (2x) without any problems; I actually find it very good, everything is cleaned and "demagnetized," it's like a new lease on life for your machine.

--
Since man stood upright on two legs, he believes he is the only thinking one among billions of solar systems comparable to our solar system.
1
Edawards Posted messages 16906 Registration date   Status Membre Last intervention   1 979
 
Hello,
Did you create your restoration DVDs as soon as you started up the PC?
0
fredo
 
yes but the CDs don't play
0
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   14
 
OneKey Recovery means restoring my computer to factory settings, as if I had just bought it.

And no, I didn't create a recovery DVD during the first setup of my PC.

But since it's Win7, I imagine there should be a hidden partition to restore to factory settings, right?
0
PIKATOUT Posted messages 2053 Status Membre 353
 
( I imagine there must be a hidden partition ) Yes exactly.
But you don't know how to launch the software?
0
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   14
 
Yes, I know how to launch it. But I just wanted to know if there would be any problems afterwards,
given that it's my only computer...
0
PIKATOUT Posted messages 2053 Status Membre 353
 
Normally none, you need to be careful during the different steps, to specify your language, time zone, and keyboard type correctly, take your time, and it lasts about an hour with the reinstallation of the programs preinstalled by Lenovo.
0
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   14
 
Okay, thank you very much.
0
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   14
 
I spent 3 hours trying to understand the software. I still haven't managed to do a restore... I don't understand how to do the restore. I've tried everything, but nothing at all.
0
Edawards Posted messages 16906 Registration date   Status Membre Last intervention   1 979
 
This program is for creating your recovery DVDs as soon as you start up the PC.
If your PC is still functioning, it's better to leave it as is.

It should be noted that IBM's hotline is free for the first few weeks, and a set of 3 factory reset recovery DVDs is offered upon request.
You should take advantage of this because after this period, I believe the DVD set is charged.

The Lenovo key, the suitcase with the key on it, allows you to restore XP and the software in about 8 minutes.
The only difficulty you will encounter is going to the site https://www.ibm.com/fr-fr to retrieve the drivers, and it takes a while.
You need to do this before you dive "into the mechanics," if I may put it that way.
0
PIKATOUT Posted messages 2053 Status Membre 353
 
Good evening,

This is indeed a reinstallation and NOT a... (I still haven't managed to perform a restore...)
To do this, WITHOUT a DVD, you need to have a keyboard key that you tap at startup: not knowing Lenovo, either you have the manual or check the support site to find out if this key exists.
0
PIKATOUT Posted messages 2053 Status Membre 353
 
And do you have Aunt Elise's help file...
0
kelony974 Posted messages 6 Registration date   Status Membre Last intervention   14
 
I had already looked at this help file. Even in the guide that I received with my computer, it doesn't help me much. When I press the button next to the power button, it just restarts my computer. When I open "OneKey Recovery" and click on "System Recovery," it restarts the computer. It's impossible to restore to the initial state.
0
Edawards Posted messages 16906 Registration date   Status Membre Last intervention   1 979
 
0
LenovoHelp
 
UP !
Sorry, I don’t know if this is allowed, but I really need help with my comment please. My request is stated above.
Thank you in advance!
0
Edawards Posted messages 16906 Registration date   Status Membre Last intervention   1 979
 
Hello,
What version is the PC exactly?

Can you also provide us with explanatory details about your PC?
0
LenovoHelp
 
Good evening,
Thank you for your prompt response.
I'm unable to provide you with a real list of my various drivers, drivers, and components since I don't really have access to my PC; will the list described in the BIOS help you?
My PC is a Lenovo T5200 running Windows 7 Professional 64-bit.
0
LenovoHelp
 
Oh yes, I want to clarify that the source of my problem is not unknown to me.
Let me explain, after installing a theme using Custopack, my PC was slow, so I wanted to go to the start menu to restart my PC, but at that moment the screen froze. After a long half hour of waiting, I decided to remove the battery to turn it off and back on. My PC starts normally, up to the Windows icon and then nothing, a complete black screen except for my mouse, no beeping or any other kind of coding appeared.
0
Edawards Posted messages 16906 Registration date   Status Membre Last intervention   1 979
 
Good evening,
Everything is explained in their own guide, you can click on the lines that interest you:


http://www.google.fr/...
0
LenovoHelp
 
Hello,
I carefully read the manual you provided me, but my problem is not explained there. Indeed, under Lenovo, we have a partition called "Recovery". Normally, from this partition, we can restore our PC to factory settings (it’s like a CD in the form of a hard drive). However, when I enter my BIOS to change the boot order of the various components of my PC to boot this partition first, I get "Bootmgr is missing". After extensive searching, I decided to use Ubuntu (from a USB stick) to back up my important files and reinstall Windows. So I do all the work, and at the end of the installation of Windows 7 Professional 64-bit (like my previous version), the resolution of my screen, my network cards, and many other things are not installed. Therefore, I do not have internet access to install all the drivers from this PC. Do you have any idea how to solve my problem, please?
0