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Technical issue with EBP Quote-Invoice

Solved
goyo -  
 Raph -
Hello,

I am looking for someone who could help me unblock my customer account on EBP.
A mistake was made while trying to copy/paste a cell in an invoice, and now I get "moulinette" and the message "record in use in your application." Since then, I have this issue in all functionalities or documents related to this client (blockage with the same message). For other customer accounts, everything works fine.
Thank you for your help.

3 answers

  1. goyo
     
    PB solved.
    If you have an issue, make a backup and go to tools/maintenance.
    Check according to your problem and click OK
    For me, it was about locks.
    Saved €99!!! Long live the efficiency of EBP customer service.
    55
    1. Fabien
       
      Goyo, you got me out of a real mess!!

      1000 thank yous
      I was almost ready to resubscribe to customer service that ended a week ago.
      0
    2. Seb
       
      Thank you very much, I feel like you’ve saved quite a few people, including me, today.
      5