Issue installing Nero Multimedia Suite 10
olive2905
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Hello,
I tried to install Nero Multimedia Suite 10. The extraction goes very well, but then it asks me to install two programs in order to install Nero: "Microsoft VS PIA Redist" and "Reboot Validator".
I then click on "Install" and Nero begins to install "Microsoft .NET Framework 3.0 KB967328 (x86)".
After a few minutes, a message appears:
"The installation of Microsoft .NET Framework 3.0 KB967328 (x86) seems to have failed. The installation will now end."
I click "Yes" and the installation exits.
What is causing this problem?
How can it be resolved?
Thank you in advance
Configuration: Windows XP / Internet Explorer 7.0
I tried to install Nero Multimedia Suite 10. The extraction goes very well, but then it asks me to install two programs in order to install Nero: "Microsoft VS PIA Redist" and "Reboot Validator".
I then click on "Install" and Nero begins to install "Microsoft .NET Framework 3.0 KB967328 (x86)".
After a few minutes, a message appears:
"The installation of Microsoft .NET Framework 3.0 KB967328 (x86) seems to have failed. The installation will now end."
I click "Yes" and the installation exits.
What is causing this problem?
How can it be resolved?
Thank you in advance
Configuration: Windows XP / Internet Explorer 7.0
13 answers
The installation problems with Nero 10 Multimedia Suite come exclusively from the Microsoft Visual C++ Redistributable components, which it forces to install on a computer that is updated via Microsoft Update. Here, the fault lies with Nero, which effectively performs a "downgrade" of Microsoft's Redistributables, creating what is called an installation rejection due to a so-called "Side By Side" incompatibility with newer updates already installed (You receive a message saying that "vcredist.msi" cannot be installed).
The second problem: that of the .NET Framework (KB 967328) is similar to the previous ones in that the version updated by Microsoft is 3.5, while Nero wants to install the older version 3.0, which is refused by the system. Here again, the fault is on Nero's side.
The third problem, which is essential for installation, comes notably from Windows Installer v3.0, which is most often present on PCs with Windows XP, even in SP3 version, while the version requested by Nero is 4.5, generating a message "Cannot access Windows Installer Service".
Before installing Nero, you must install Windows Installer version 4.5 compatible with Windows XP, Vista, and Seven (Nero's native configuration). Here, the fault lies with Microsoft Update for not properly upgrading its updates!
Solutions:
1- Using Windows Installer Cleanup Utility (mwicuu.exe) AND BEFORE installing Nero, uninstall Microsoft Visual C++2005 Redistributable. This will allow you to install the Visual C++ 2005 and 2008 brought by Nero.
2- Again using Windows Installer Cleanup Utility AND BEFORE installing Nero, uninstall Windows Installer v3.0.
3- Still using this cleanup utility, uninstall .NET Framework 3.5 so that Nero can install the previous version (.NET Framework v3.0)
4- Finally, download MSI v4.5 (Windows Installer v4.5) from Microsoft and install it on your system.
WARNING: with Microsoft's Windows Cleanup utility, DO NOT UNINSTALL ANY OTHER plugins and ESPECIALLY DO NOT TOUCH Microsoft Office applications and those associated with them, as you will not be able to reinstall them!
Another problem specifically with Nero 10: After installation, it may request the library "AdvrCntr5.dll" to launch its applications, telling you that this DLL is missing from your SYSTEM. This is a collateral fallout from the Microsoft versus Nero issues, particularly the absence of Windows Installer v4.5 prior to installation, which prevents this DLL from being registered in the Windows registry or even in Windows\system32 for XP.
This DLL is nonexistent on the Windows installation CDs or DVDs (no need to search for it on your system's installation CD or DVD). It is also impossible to find it on the Internet, even if you pay...!! You will find it in "Program Files/Common Files/Nero/AdvrCntr5" after installing Nero. You will copy it into Windows\System32 AND YOU MUST IMPERATIVELY REGISTER IT in the Windows registry. To do this in the simplest way possible for a non-initiated person to the "secrets" of computing, follow this guide:
1- After copying this library "AdvrCntr5.dll" into c:/Windows/system32;
2- Go to this "system32" folder, set the view to LIST mode to see more clearly (it's very crowded...), scroll down, and you will find AdvrCntr5.dll;
3- Click on AdvrCntr5.dll and drag it onto the file "regsvr32.exe," which is much further down the list. This is called "drag and drop," and it may not be easy to do it on the first try, but it's less complex than using the "Run" command or the DOS command line, which is reserved for Windows veterans.
At the end of this delicate operation, you will receive a message from Windows stating that the DLL has been registered (in the Registry).
For those who have Windows Vista or Seven in 64-bit, it is not possible to register a 32-bit library this way (Nero is 32-bit and uses the x86 compatibility mode of 64-bit Windows). To do this, go to this link: https://forums.commentcamarche.net/forum/affich-13057282-enregistrer-une-dll-en-x64, or "google" the following keywords: "Register a dll in x64".
For those who know, you need to execute the following command:
%SystemRoot%\syswow64\regsvr32 c:\advrcntr5.dll
That's everything I've discovered in the last three days about installing Nero 10. A few hours of crisis....
Good luck to everyone and happy New Year 2011.
The second problem: that of the .NET Framework (KB 967328) is similar to the previous ones in that the version updated by Microsoft is 3.5, while Nero wants to install the older version 3.0, which is refused by the system. Here again, the fault is on Nero's side.
The third problem, which is essential for installation, comes notably from Windows Installer v3.0, which is most often present on PCs with Windows XP, even in SP3 version, while the version requested by Nero is 4.5, generating a message "Cannot access Windows Installer Service".
Before installing Nero, you must install Windows Installer version 4.5 compatible with Windows XP, Vista, and Seven (Nero's native configuration). Here, the fault lies with Microsoft Update for not properly upgrading its updates!
Solutions:
1- Using Windows Installer Cleanup Utility (mwicuu.exe) AND BEFORE installing Nero, uninstall Microsoft Visual C++2005 Redistributable. This will allow you to install the Visual C++ 2005 and 2008 brought by Nero.
2- Again using Windows Installer Cleanup Utility AND BEFORE installing Nero, uninstall Windows Installer v3.0.
3- Still using this cleanup utility, uninstall .NET Framework 3.5 so that Nero can install the previous version (.NET Framework v3.0)
4- Finally, download MSI v4.5 (Windows Installer v4.5) from Microsoft and install it on your system.
WARNING: with Microsoft's Windows Cleanup utility, DO NOT UNINSTALL ANY OTHER plugins and ESPECIALLY DO NOT TOUCH Microsoft Office applications and those associated with them, as you will not be able to reinstall them!
Another problem specifically with Nero 10: After installation, it may request the library "AdvrCntr5.dll" to launch its applications, telling you that this DLL is missing from your SYSTEM. This is a collateral fallout from the Microsoft versus Nero issues, particularly the absence of Windows Installer v4.5 prior to installation, which prevents this DLL from being registered in the Windows registry or even in Windows\system32 for XP.
This DLL is nonexistent on the Windows installation CDs or DVDs (no need to search for it on your system's installation CD or DVD). It is also impossible to find it on the Internet, even if you pay...!! You will find it in "Program Files/Common Files/Nero/AdvrCntr5" after installing Nero. You will copy it into Windows\System32 AND YOU MUST IMPERATIVELY REGISTER IT in the Windows registry. To do this in the simplest way possible for a non-initiated person to the "secrets" of computing, follow this guide:
1- After copying this library "AdvrCntr5.dll" into c:/Windows/system32;
2- Go to this "system32" folder, set the view to LIST mode to see more clearly (it's very crowded...), scroll down, and you will find AdvrCntr5.dll;
3- Click on AdvrCntr5.dll and drag it onto the file "regsvr32.exe," which is much further down the list. This is called "drag and drop," and it may not be easy to do it on the first try, but it's less complex than using the "Run" command or the DOS command line, which is reserved for Windows veterans.
At the end of this delicate operation, you will receive a message from Windows stating that the DLL has been registered (in the Registry).
For those who have Windows Vista or Seven in 64-bit, it is not possible to register a 32-bit library this way (Nero is 32-bit and uses the x86 compatibility mode of 64-bit Windows). To do this, go to this link: https://forums.commentcamarche.net/forum/affich-13057282-enregistrer-une-dll-en-x64, or "google" the following keywords: "Register a dll in x64".
For those who know, you need to execute the following command:
%SystemRoot%\syswow64\regsvr32 c:\advrcntr5.dll
That's everything I've discovered in the last three days about installing Nero 10. A few hours of crisis....
Good luck to everyone and happy New Year 2011.
Hello,
I'm digging up this old thread because I'm in the process of reinstalling my XP + SP3 + .NET Framework 3.5 through Windows Update.
The explanations given here are spot on.
That said, I tried a simpler method that worked for me (this is just my experience, my machine, my version of Nero, etc...), so I'm sharing it just in case...
In my case, it's a "box" version on CD.
When the error message appears during installation, I go to the root of the installation CD using Windows File Explorer.
There, I search for a file named "Nero.MultimediaSuite.msi" and double click on it to see the installation process take over and complete the installation...
All that's left is to close the error window.
For the downloaded version, the principle is the same, and as I've seen explained on several forums, I'll describe it in a few words:
When you start the installation, a temporary working folder will be created in your temporary directory ('Temp').
In there will be extracted, more or less, the equivalent files to what you would have on the disk.
So when the error message appears, you can launch Windows File Explorer (shortcut: Windows key + E key) and type in the address bar '%temp%'.
'%temp%' is a system shortcut that directs the Explorer to the temporary folder.
In this open folder, you will find a folder created by the installation of Nero, named based on the version, something like Nero20100x (x being the version number).
In this folder, you will find somewhere the aforementioned msi file: "Nero.MultimediaSuite.msi".
You double click on it and the installation starts: just like above.
That's it, I hope this helps.
Have fun with Nero on XP :-)))
Popol, for "Le carnet de Code".
http://www.carnet-de-code.com/
PS: From what I understand, the problem comes more from the packaging of the sources via InstallShield than from Nero itself: InstallShield stops if it can't install the .NET Framework 3.0. When it should have checked: if a higher version is present, the installation continues.
I'm digging up this old thread because I'm in the process of reinstalling my XP + SP3 + .NET Framework 3.5 through Windows Update.
The explanations given here are spot on.
That said, I tried a simpler method that worked for me (this is just my experience, my machine, my version of Nero, etc...), so I'm sharing it just in case...
In my case, it's a "box" version on CD.
When the error message appears during installation, I go to the root of the installation CD using Windows File Explorer.
There, I search for a file named "Nero.MultimediaSuite.msi" and double click on it to see the installation process take over and complete the installation...
All that's left is to close the error window.
For the downloaded version, the principle is the same, and as I've seen explained on several forums, I'll describe it in a few words:
When you start the installation, a temporary working folder will be created in your temporary directory ('Temp').
In there will be extracted, more or less, the equivalent files to what you would have on the disk.
So when the error message appears, you can launch Windows File Explorer (shortcut: Windows key + E key) and type in the address bar '%temp%'.
'%temp%' is a system shortcut that directs the Explorer to the temporary folder.
In this open folder, you will find a folder created by the installation of Nero, named based on the version, something like Nero20100x (x being the version number).
In this folder, you will find somewhere the aforementioned msi file: "Nero.MultimediaSuite.msi".
You double click on it and the installation starts: just like above.
That's it, I hope this helps.
Have fun with Nero on XP :-)))
Popol, for "Le carnet de Code".
http://www.carnet-de-code.com/
PS: From what I understand, the problem comes more from the packaging of the sources via InstallShield than from Nero itself: InstallShield stops if it can't install the .NET Framework 3.0. When it should have checked: if a higher version is present, the installation continues.
Hello Diogenes and hello everyone,
Thank you, but I eventually found the solution while searching. I'm sharing it here for anyone who encounters the same problems so they can install Nero easily.
To install Nero Multimedia Suite 10 on Windows XP 64-bit, here's how to proceed:
Since you have already inserted the Nero software disk, it has already installed all the programs except the ones causing you trouble.
1) Go to Control Panel -----> Uninstall a program.
2) Uninstall Net Framework 3.5
3) On Google, type "download Net Framework 3.0"
4) This will lead you to download from Cublic (if I remember correctly).
5) Download and install Net Framework 3.0.
6) At some point, it will say "A newer version is already installed on your computer."
7) Then uninstall Net Framework 3.0 (the version installed on your computer that is newer than the one you just downloaded). Still go to "Control Panel" and "Uninstall a program".
8) Continue the installation of Net Framework 3.0.
9) Nero will then prompt you to install the programs (the ones you couldn't install before). Click "Install".
And there you have it.
I could have uninstalled Net Framework 3.0 earlier and at the same time as Framework 3.5. But this way, I’m sure that I’m installing an older version, since the computer specifies it. And since that's what I need to install Nero, here we go.
I don’t know much, but I like to tinker, and since I have websites and know a bit about HTML and love to learn above all, I took the chance to do this, as I didn't know where it would lead me.
But I figured that I hadn't paid that price to not be able to install it anyway. I must have been lucky this time. But since I found the solution, I’m very happy.
I like to manage on my own and learn.
However, what I don’t know is:
What will I do when Windows asks me to install updates? Should I refuse, or now that Nero is installed, does it not matter anymore?
If you could answer this question, Diogenes, I would be grateful.
Hoping to have helped you.
Have a good day, everyone. And I look forward to your response, Diogenes.
Oh! My apologies, Diogenes, I just realized that I’ve been informal with you.
Thank you, but I eventually found the solution while searching. I'm sharing it here for anyone who encounters the same problems so they can install Nero easily.
To install Nero Multimedia Suite 10 on Windows XP 64-bit, here's how to proceed:
Since you have already inserted the Nero software disk, it has already installed all the programs except the ones causing you trouble.
1) Go to Control Panel -----> Uninstall a program.
2) Uninstall Net Framework 3.5
3) On Google, type "download Net Framework 3.0"
4) This will lead you to download from Cublic (if I remember correctly).
5) Download and install Net Framework 3.0.
6) At some point, it will say "A newer version is already installed on your computer."
7) Then uninstall Net Framework 3.0 (the version installed on your computer that is newer than the one you just downloaded). Still go to "Control Panel" and "Uninstall a program".
8) Continue the installation of Net Framework 3.0.
9) Nero will then prompt you to install the programs (the ones you couldn't install before). Click "Install".
And there you have it.
I could have uninstalled Net Framework 3.0 earlier and at the same time as Framework 3.5. But this way, I’m sure that I’m installing an older version, since the computer specifies it. And since that's what I need to install Nero, here we go.
I don’t know much, but I like to tinker, and since I have websites and know a bit about HTML and love to learn above all, I took the chance to do this, as I didn't know where it would lead me.
But I figured that I hadn't paid that price to not be able to install it anyway. I must have been lucky this time. But since I found the solution, I’m very happy.
I like to manage on my own and learn.
However, what I don’t know is:
What will I do when Windows asks me to install updates? Should I refuse, or now that Nero is installed, does it not matter anymore?
If you could answer this question, Diogenes, I would be grateful.
Hoping to have helped you.
Have a good day, everyone. And I look forward to your response, Diogenes.
Oh! My apologies, Diogenes, I just realized that I’ve been informal with you.
Hello Annais
Don't apologize, Annais, I prefer to address my correspondents (who) work seriously on a first-name basis. Indeed, you have taken a constructive and courageous approach by not hesitating to take initiatives. Many others are not as responsive.
As for Windows updates:
What experience teaches us is to perform all updates (including Service Packs) immediately after installing Windows, and then to block updates in the Windows Update module so that it can no longer download and install them without our knowledge. This avoids major problems with software that will be installed later. You can keep the warning function for new updates in WU but prohibiting it from downloading them.
Don't worry about subsequent applications; if they need an additional component, they will notify you.
So, if NERO is now functioning correctly (all its features must be tested, especially Nero Burning Rom for burning disk images), and it doesn't ask for the data library "Advr/Cntr5," then block Windows Update and do not modify the .Net Framework. Version 3.0 is sufficient for most common tasks if you are not doing programming.
Be careful before installing any new software to always back up your Windows system by going to All Programs/System Tools/System Restore and selecting "Create a Restore Point." This allows you to revert if an installation has messed up the computer. This should become an essential reflex!
Keep the approach you currently have with computers (curiosity and reflection), and you will derive a lot of satisfaction from it.
Hasta la vista Annais
Don't apologize, Annais, I prefer to address my correspondents (who) work seriously on a first-name basis. Indeed, you have taken a constructive and courageous approach by not hesitating to take initiatives. Many others are not as responsive.
As for Windows updates:
What experience teaches us is to perform all updates (including Service Packs) immediately after installing Windows, and then to block updates in the Windows Update module so that it can no longer download and install them without our knowledge. This avoids major problems with software that will be installed later. You can keep the warning function for new updates in WU but prohibiting it from downloading them.
Don't worry about subsequent applications; if they need an additional component, they will notify you.
So, if NERO is now functioning correctly (all its features must be tested, especially Nero Burning Rom for burning disk images), and it doesn't ask for the data library "Advr/Cntr5," then block Windows Update and do not modify the .Net Framework. Version 3.0 is sufficient for most common tasks if you are not doing programming.
Be careful before installing any new software to always back up your Windows system by going to All Programs/System Tools/System Restore and selecting "Create a Restore Point." This allows you to revert if an installation has messed up the computer. This should become an essential reflex!
Keep the approach you currently have with computers (curiosity and reflection), and you will derive a lot of satisfaction from it.
Hasta la vista Annais
Hello everyone,
I also bought Nero Multimedia Suite 10 this week and I just tried to install it; I bought the box which I just received.
And I'm encountering the same problems as you with Windows XP 64-bit.
Being completely new to this field and despite Diogenes' good explanations, they are very complicated for me.
I need step-by-step instructions like: click on ----> and on -----> go down to ----> go to this folder, etc...
Also, I am afraid of making big mistakes if I am not guided step by step. I wouldn't want to have bought this Nero software at that price for nothing. And I wouldn't want to mess things up on my computer.
Thank you in advance for your help, everyone.
I also bought Nero Multimedia Suite 10 this week and I just tried to install it; I bought the box which I just received.
And I'm encountering the same problems as you with Windows XP 64-bit.
Being completely new to this field and despite Diogenes' good explanations, they are very complicated for me.
I need step-by-step instructions like: click on ----> and on -----> go down to ----> go to this folder, etc...
Also, I am afraid of making big mistakes if I am not guided step by step. I wouldn't want to have bought this Nero software at that price for nothing. And I wouldn't want to mess things up on my computer.
Thank you in advance for your help, everyone.
Hi Annais.
The explanations I provided cannot be interpreted as simply as following a breadcrumb trail in the installation of Nero.
It would require about twenty pages here to explain to you, among other things, what a data library is or the structure of Windows.
To understand the problem, you need years of practice or you must have attended a computer science school.
The best proof is the inability of customer service to address their clients' problems. They don't have any real training for that.
As I say at the end of my explanation: "A few hours of crisis....", not to mention that I really wanted to throw the computer out the window... In fact, it took me three days to understand and a lot of research on the web!
So in your case, do this:
1-Copy and paste my gibberish.
2-Get yourself a friend (or girlfriend) who loves computing for what it is, more than for the fun it provides. In your relationships, you must have a "geek" (a computer enthusiast, software pirate, or borderline hacker) who is passionately tinkering with computers and will understand what is written to transpose it onto your computer.
3-Give him your machine and the NERO you want to install (whatever it is because nowadays it is more often pirated than legally acquired) while providing him with the copied explanation. If he knows the structure of Windows, he will quickly figure it out.
As for you, it will take a lot of perseverance and passion to delve into the guts of the system. So don't venture down that path, and at worst, go to the nearest Cybertek store so they can install it for you. I often deal with them and there is always a true professional in the team of each store. But I mean at worst... because it will cost you.
Diogenes.
The explanations I provided cannot be interpreted as simply as following a breadcrumb trail in the installation of Nero.
It would require about twenty pages here to explain to you, among other things, what a data library is or the structure of Windows.
To understand the problem, you need years of practice or you must have attended a computer science school.
The best proof is the inability of customer service to address their clients' problems. They don't have any real training for that.
As I say at the end of my explanation: "A few hours of crisis....", not to mention that I really wanted to throw the computer out the window... In fact, it took me three days to understand and a lot of research on the web!
So in your case, do this:
1-Copy and paste my gibberish.
2-Get yourself a friend (or girlfriend) who loves computing for what it is, more than for the fun it provides. In your relationships, you must have a "geek" (a computer enthusiast, software pirate, or borderline hacker) who is passionately tinkering with computers and will understand what is written to transpose it onto your computer.
3-Give him your machine and the NERO you want to install (whatever it is because nowadays it is more often pirated than legally acquired) while providing him with the copied explanation. If he knows the structure of Windows, he will quickly figure it out.
As for you, it will take a lot of perseverance and passion to delve into the guts of the system. So don't venture down that path, and at worst, go to the nearest Cybertek store so they can install it for you. I often deal with them and there is always a true professional in the team of each store. But I mean at worst... because it will cost you.
Diogenes.
Hello Diogenes,
Thank you for your quick response, and I will check that the updates are not set to install automatically.
Yes, I am curious and love to learn. That’s always my approach, "try to learn," and then I take notes. That's how I manage to get better and relatively quick with computers.
I try to think correctly about what I can do and how.
It is certain that I will continue to proceed in this way; I already derive quite a bit of satisfaction from it, and sometimes I surprise myself (:-).
But it must be acknowledged that when you come across people like you, who take the time to advise and help us, it makes things easier.
I sincerely thank you for your kindness and your help.
Thank you for your quick response, and I will check that the updates are not set to install automatically.
Yes, I am curious and love to learn. That’s always my approach, "try to learn," and then I take notes. That's how I manage to get better and relatively quick with computers.
I try to think correctly about what I can do and how.
It is certain that I will continue to proceed in this way; I already derive quite a bit of satisfaction from it, and sometimes I surprise myself (:-).
But it must be acknowledged that when you come across people like you, who take the time to advise and help us, it makes things easier.
I sincerely thank you for your kindness and your help.
Even if it's old news, a big thank you to Diogenes for his detailed message!
(I had the issue with advrcntr5.dll)
(I had the issue with advrcntr5.dll)
Thank you for all these explanations.
I struggled quite a bit, reinstalled Windows several times, to get other programs to work. Did Nero have to part ways with its skilled programmers, or did they leave?
I only did this
This DLL is nonexistent on the Windows installation CDs or DVDs (no need to look for it on your system's installation CD or DVD). It's also not found online, even paid...!! You will find it in "Program Files/Common Files/Nero/AdvrCntr5" after installing Nero. You will copy it to Windows\System32 AND YOU MUST ABSOLUTELY REGISTER IT in the Windows registry. To do this in the simplest way possible for a non-initiated person to the "secrets" of computing, follow the guide:
1-After copying this library "AdvrCntr5.dll" to c:/Windows/system32;
2-Go to the "system32" folder, set the display to LIST mode to see more clearly (it’s very crowded...), scroll down, and you will find AdvrCntr5.dll;
3-Click on AdvrCntr5.dll and drag it onto the "regsvr32.exe" file which is much further down the list. This is called "drag and drop" and it’s not easy to get it right on the first try.
Nero is operational, I just need to install Nero Platinum, and I hope the disaster caused to Windows won't have too many consequences.
I struggled quite a bit, reinstalled Windows several times, to get other programs to work. Did Nero have to part ways with its skilled programmers, or did they leave?
I only did this
This DLL is nonexistent on the Windows installation CDs or DVDs (no need to look for it on your system's installation CD or DVD). It's also not found online, even paid...!! You will find it in "Program Files/Common Files/Nero/AdvrCntr5" after installing Nero. You will copy it to Windows\System32 AND YOU MUST ABSOLUTELY REGISTER IT in the Windows registry. To do this in the simplest way possible for a non-initiated person to the "secrets" of computing, follow the guide:
1-After copying this library "AdvrCntr5.dll" to c:/Windows/system32;
2-Go to the "system32" folder, set the display to LIST mode to see more clearly (it’s very crowded...), scroll down, and you will find AdvrCntr5.dll;
3-Click on AdvrCntr5.dll and drag it onto the "regsvr32.exe" file which is much further down the list. This is called "drag and drop" and it’s not easy to get it right on the first try.
Nero is operational, I just need to install Nero Platinum, and I hope the disaster caused to Windows won't have too many consequences.
Hello everyone.
I’m still alive despite my 60 years and I continue to follow your tribulations which are reported on my messaging.
For the "suspicious," these installation problems concern both the "trial" versions and those delivered with a "serial" as well as the "cherry" versions!
They can occur if you have reinstalled your system and your Nero which was previously installed. It's a Windows/Nero context that needs to adjust and doesn’t always do so, hence the need to know some little tricks.
So for those for whom it works, good for you, but when you reinstall your Windows you might find yourself on the wrong side of the fence... So don’t judge too quickly those who are struggling!
Hasta la Vista!
Diogenes
I’m still alive despite my 60 years and I continue to follow your tribulations which are reported on my messaging.
For the "suspicious," these installation problems concern both the "trial" versions and those delivered with a "serial" as well as the "cherry" versions!
They can occur if you have reinstalled your system and your Nero which was previously installed. It's a Windows/Nero context that needs to adjust and doesn’t always do so, hence the need to know some little tricks.
So for those for whom it works, good for you, but when you reinstall your Windows you might find yourself on the wrong side of the fence... So don’t judge too quickly those who are struggling!
Hasta la Vista!
Diogenes
Congratulations The Code Notebook.
It is often preferable to use an MSI rather than the installation exe to avoid software packaging compatibility issues with Windows.
However, this is reserved for experienced users, and when Nero is already (poorly) installed and crashes on launch, one needs to identify the root of the problem and fix it on a case-by-case basis, which the NERO developers don't seem to include in their customer support....
Thank you for your effective participation. You are awesome!
From DIOGENE on vacation in the Pyrenees. Happy New Year 2012 to all.
It is often preferable to use an MSI rather than the installation exe to avoid software packaging compatibility issues with Windows.
However, this is reserved for experienced users, and when Nero is already (poorly) installed and crashes on launch, one needs to identify the root of the problem and fix it on a case-by-case basis, which the NERO developers don't seem to include in their customer support....
Thank you for your effective participation. You are awesome!
From DIOGENE on vacation in the Pyrenees. Happy New Year 2012 to all.