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Unable to download

alysa Milano Posted messages 66 Registration date   Status Member Last intervention   -  
alysa Milano Posted messages 66 Registration date   Status Member Last intervention   -

Hello,

I want to download a video but it's impossible because it tells me there seems to be a problem with interference connections on my computer. It's true, I browse a lot on the internet; and Avast just wants to sell me something. My computer, a Lenovo G70-70, is old, it doesn't get updates anymore. Since I know nothing, if someone could advise or look at what’s going on, because experience has proven that I can trust you.

I’m posting my request in Security, but I’m not sure I’m making the right choice.

Thank you sincerely for whatever you can do. Yolande

3 answers

Answer 1 / 3
Kori-Kori Posted messages 2384 Registration date   Status Member Last intervention   411
 

Hello,

Try disabling Avast before downloading the video...
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Answer 2 / 3
alysa Milano Posted messages 66 Registration date   Status Member Last intervention   6
 

Good evening

Thank you for taking the time to respond to me.

I have just disabled Avast.
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Answer 3 / 3
alysa Milano Posted messages 66 Registration date   Status Member Last intervention   6
 

I was able to download the video, I restarted Avast; it ran an analysis and found a tracking cookie and many other small issues of the same kind. It doesn't seem too serious. I’ll give it a quick cleanup, it’s been a while since I did it.

Thanks for your help. Good night
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