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HP cp1215 printing problem

zveuglou Posted messages 12 Status Member -  
 bendu44 -
I have an HP CP1215 laser printer and when I print, the colors are misaligned, especially the blue.
Thank you in advance

Configuration: Windows 7 / Firefox 3.6.3

11 answers

  1.
    tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687
     
    Good evening
    Is there still ink in your color cartridge?
    --
    He who loves instruction! finds knowledge that comes from reflection!
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  2. zveuglou Posted messages 12 Status Member
     
    yes almost full
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  3. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687
     
    perform a cleaning of your cartridge heads.
    and print a test page afterwards.
    --
    Who loves instruction! find the knowledge that comes from reflection!
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  4. zveuglou Posted messages 12 Status Member
     
    I tried and there was no change.
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  6. zveuglou Posted messages 12 Status Member
     
    Do you know how to work with the HP Toolbox software?
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  7. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687
     
    try also by aligning the ink cartridges!
    --
    Who loves learning! find the knowledge that comes from reflection!
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  8. zveuglou Posted messages 12 Status Member
     
    comment
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  9. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687
     
    you need to go to the print options in the tools or services,
    and see if you have the cartridge alignment function.
    --
    Who loves instruction! find the knowledge that comes from reflection!
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  10. zveuglou Posted messages 12 Status Member
     
    there is calibration
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  11. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 687
     
    yes! calibration = verification.
    --
    Who loves instruction! finds the knowledge that comes from reflection!
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  12. bendu44
     
    this printer is a laser printer so all the advice regarding head cleaning let me laugh .......
    so for your issue indeed you just need to do a recalibration which is in no way a verification but really the equivalent of an alignment. Thanks to the members who help to do it only when they master the subject otherwise it's useless and you're telling nonsense that will mislead internet users looking for answers to the same problem
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