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HP cp1215 printing problem

zveuglou Posted messages 12 Status Member -  
 bendu44 -
I have an HP CP1215 laser printer and when I print, the colors are misaligned, especially the blue.
Thank you in advance

Configuration: Windows 7 / Firefox 3.6.3

11 answers

Answer 1 / 11
tribun Posted messages 64900 Registration date   Status Member Last intervention   12 685
 
Good evening
Is there still ink in your color cartridge?
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He who loves instruction! finds knowledge that comes from reflection!
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Answer 2 / 11
zveuglou Posted messages 12 Status Member
 
yes almost full
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Answer 3 / 11
tribun Posted messages 64900 Registration date   Status Member Last intervention   12 685
 
perform a cleaning of your cartridge heads.
and print a test page afterwards.
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Who loves instruction! find the knowledge that comes from reflection!
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Answer 4 / 11
zveuglou Posted messages 12 Status Member
 
I tried and there was no change.
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Answer 5 / 11
zveuglou Posted messages 12 Status Member
 
Do you know how to work with the HP Toolbox software?
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Answer 6 / 11
tribun Posted messages 64900 Registration date   Status Member Last intervention   12 685
 
try also by aligning the ink cartridges!
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Answer 7 / 11
zveuglou Posted messages 12 Status Member
 
comment
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Answer 8 / 11
tribun Posted messages 64900 Registration date   Status Member Last intervention   12 685
 
you need to go to the print options in the tools or services,
and see if you have the cartridge alignment function.
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Who loves instruction! find the knowledge that comes from reflection!
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Answer 9 / 11
zveuglou Posted messages 12 Status Member
 
there is calibration
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Answer 10 / 11
tribun Posted messages 64900 Registration date   Status Member Last intervention   12 685
 
yes! calibration = verification.
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Who loves instruction! finds the knowledge that comes from reflection!
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Answer 11 / 11
bendu44
 
this printer is a laser printer so all the advice regarding head cleaning let me laugh .......
so for your issue indeed you just need to do a recalibration which is in no way a verification but really the equivalent of an alignment. Thanks to the members who help to do it only when they master the subject otherwise it's useless and you're telling nonsense that will mislead internet users looking for answers to the same problem
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