View original (French)

Stuck cart on Lexmark X4650 printer

vvette -  
 Fonteyn -
Hello,
I have a Lexmark X4650 printer connected via Wi-Fi for a year, but since yesterday, the carriage has become stuck apparently while aligning the ink cartridges after changing one, and I don't know how to unblock it since. I don't know if my printer is still under warranty. If you have encountered the same problem, please respond quickly so I know what to do. 
Configuration: Windows XP Internet Explorer 7.0

2 answers

  1. Jr_boy
     
    Did you manage to fix your stuck cart problem???

    Because I have the same issue and I don't know how to fix it...

    Thanks!
    2
    1. vvette
       
      Hello, yes my husband managed to fix the printer, albeit with some difficulty. He took it apart completely (starting by removing the sides) and referred to the diagram on the Lexmark website in the "stuck carriage" section. It was the transparent tab, with a spring on only one side, that had come loose and was preventing its operation. Hoping you manage to fix it, I wish you a lot of patience...
      0
      1. Fonteyn > vvette
         
        Good evening, what does the spring look like? Because I've only found the transparent tab.
        0
    2. renarddu25 Posted messages 37 Status Member 12
       
      Hello Vvette, I had the same issue, the small transparent tab popped off. I just managed to take apart my printer, but I can't find where to attach this tab. Do you have the link to the Lexmark site where they explain this? I couldn't find it! Thank you in advance.
      0
  2. INCONNUE
     
    Hello, I have the same problem and I still don't know how to fix it, and it's been going on for a year. Please respond to me as soon as possible!!! Thank you very much!
    1