View original (French)

Asterisk key is not working anymore

Solved
jolem Posted messages 22 Registration date   Status Member -  
fathy47 Posted messages 2233 Status Member -
Hello,
Having had the weakness of leaving my laptop in the careless hands of my children (who are 15 and 18 years old!) these last days, I now find myself with a keyboard where the asterisk key no longer works and I desperately need it to enter questions for my job as a writer for an e-learning site.... Is there anything simple I can do besides returning my laptop, which is still normally under warranty with the seller, and having to go without it for several weeks?....

Thank you in advance for your responses.

Jolem
Configuration: Windows Vista Internet Explorer 7.0

7 answers

  1.
    fathy47 Posted messages 2233 Status Member 371
     
    Try updating your keyboard drivers here
    --
    Everyone step aside, Fathy is coming!!!
    0
  2. jolem Posted messages 22 Registration date   Status Member
     
    Thank you.
    I'm trying right away.
    0
  3. jolem
     
    The detection I performed on TLD does not seem to find that my keyboard drivers are "outdated" (as far as I understand...).
    Here is a copy of the 'keyboard' line from the detection of my drivers:

    Hewlett-Packard Development Company, L.P. Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
    Installed drivers:
    Manufacturer: Hewlett-Packard Development Company, L.P. | INF file: oem23.inf | Class: keyboard | Version: 1.0.0.1 | Date: 06/18/2007

    (and no 'Available drivers' line..)
    0
  4. jolem
     
    So, my problem seems to be even more complicated than indicated above since, in fact, the asterisk command has been transferred to the less than and greater than keys, and the command seems to have completely disappeared from the keyboard... Does anyone have any idea what I can do to restore some order?

    Thank you in advance.
    0
  6. fathy47 Posted messages 2233 Status Member 371
     
    Start your computer in safe mode.
    At 15 and 18 years old, I'm 13 and I manage 9 servers and 2 PCs and a Mac, yet none of them have ever crashed ^^.
    --
    Everyone get out of the way, Fathy is coming!!!
    0
  7. jolem
     
    Not everyone is as gifted as you, Fathy47!!... Besides, I might be totally misguided in this matter since this morning everything miraculously fell back into place (well, I fiddled with something last night using 'Microsoft Keyboard Layout Creator' but it didn't seem to work at the time): maybe my poor teens aren't to blame after all...
    In any case, thank you for your help.

    Jolem
    0
  8. fathy47 Posted messages 2233 Status Member 371
     
    You're welcome, but make sure to set your topic to "Resolved".
    Otherwise, you know a single little crumb of a biscuit can block it, and if you keep pressing, it gets squished and goes back to normal.
    --
    Everyone move aside, Fathy's coming!!!
    0