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MSCONFIG has disappeared

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manet61 Posted messages 211 Status Member -  
manet61 Posted messages 211 Status Member -
Hello,
For the past few days, I can no longer access the "msconfig" program. A message says Windows cannot find 'msconfig'.

I am on XP Home, Internet Explorer 7

It seems to me that this issue started after the last updates. I restored to an earlier date, but nothing works.

Thanks to those who can enlighten me.
Configuration: Windows XP Internet Explorer 7.0

8 answers

  1.
    fred08700 Posted messages 3633 Status Security Contributor 550
     
    Hello

    try this

    Right-click on the workstation -> Properties -> Advanced -> Environment Variables

    double-click on the PATH variable to modify it
    and add this phrase to the value of the variable

    ;%SystemRoot%\pchealth\helpctr\binaries

    with the comma of course

    --
    A boss is a guy with an employee mentality, but who no longer wants to do anything.
    Coluche
    0
    1. manet61 Posted messages 211 Status Member 179
       
      Hello, and thank you for your response.

      I modified the PATH as you told me, but unfortunately, it didn't change anything.

      I'm not completely lost because I have a small utility (a-squared hijackfree) that allows me to control the autostart.

      Best regards

      See you later
      0
  2. DannyG7 Posted messages 886 Status Member 54
     
    Le mieux serait d'essayer un vérificateur de disque pour réparer les erreurs. Tu vas dans "Poste de travail", clic droit sur le lecteur C:, ensuite sélectionne "Propriétés", puis clique sur l'onglet "Outils" et clique sur "Vérification des erreurs" !
    0
  3. dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   5 659
     
    hello
    check that the registry key
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MSCONFIG.EXE
    contains
    %systemroot%\pchealth\helpctr\Binaries\MSCONFIG.EXE
    0
  4. manet61 Posted messages 211 Status Member 179
     
    Hello and thanks to those who looked into my problem.

    I managed to fix my system by performing a restore from more than a month ago.

    However, your answers raised other questions for me:
    - the directory c:\WINNT does not exist on my PC, where can MSCONFIG be found?
    - How do I access the HKEY_LOCAL......... registry keys?

    If you have the time, thanks for your answers

    Best regards

    See you!
    0
  6. dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   5 659
     
    How to access the HKEY_LOCAL registry keys.
    start -> run -> regedit (note: !! caution !!)
    and click on HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion­\App Paths\MSCONFIG.EXE as a path in the explorer.
    0
    1. manet61 Posted messages 211 Status Member 179
       
      Hi again, hello

      Thanks for the information.

      Now, the help function isn't working (F1 key or Start -> Help and Support)

      It's fine when it works, but when it fails...

      Best regards

      See you later
      0
  7. dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   5 659
     
    In Control Panel -> Administrative Tools -> Services
    is the Help and Support service enabled/started?
    0
    1. manet61 Posted messages 211 Status Member 179
       
      Hello,

      The Help service does not exist in the list.

      One question: Can we reinstall Windows without having to format the disk (in order to keep the already installed programs)?

      Best regards

      See you later
      0
  8. dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   5 659
     
    There is Windows repair
    https://forums.cnetfrance.fr
    0
    1. manet61 Posted messages 211 Status Member 179
       
      Hello,

      I tried the link you sent me and it works, I got everything back.

      A big thank you for your help.

      See you later!
      0
  9. fred08700 Posted messages 3633 Status Security Contributor 550
     
    It is possible to download it from many websites, notably from: https://www.ldlc.com/ Once the file is downloaded, unzip it with your favorite compression/decompression utility into the C:\WINNT\system32 folder. Then, you can start msconfig normally, that is to say by typing msconfig in Start > Run.
    --
    A chef is a guy with an employee mentality, but who doesn't want to do anything anymore.
    Coluche
    -1