Filter issues in Thunderbird

Vahinie Posted messages 1 Status Member -  
dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   -
Hello,

Hello,

I have a big problem regarding the filters on Thunderbird that I regularly use at work. All the filters disappear every time I turn off my PC. When I start Thunderbird, the following message appears: "your filters do not work because the msgFilterRules.dat file containing the filters cannot be read." So I have to recreate the filters every morning when I turn on the computer and start working, which is really annoying because I receive more than 1000 emails a day.
I've tried everything, even reformatting and reinstalling the entire system, but it still doesn't work.
Please, can you help me solve this problem? What is the solution?
Thank you in advance for your responses.
See you soon
Configuration: Windows XP Firefox 3.0.8

1 answer

dubcek Posted messages 18627 Registration date   Status Contributor Last intervention   5 659
 
hello
I will try:
- exit TB
- display hidden files
- go to C:\Documents and Settings\[NAME]\Application Data\Thunderbird\Profiles\[NUMBER].default\Mail
- go to the account folder and delete or move the msgFilterRules.dat file so that it can be recreated
4