My PC ran out of battery!

Sophie -  
JADIDKHA Posted messages 2059 Status Member -
Hello everyone. I have a big problem!
Last night I downloaded an antivirus named Bitdefender
I installed everything.

Then I had to restart my PC. I don’t know how but my PC emptied itself. I have nothing left.

I no longer have any programs (Microsoft, Recycle Bin, Start menu) at all.

What should I do to recover everything?
Thank you for helping me

Configuration: Windows XP Internet Explorer 6.0

33 answers

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  1. HACKER 712 Posted messages 1463 Status Contributor 255
     
    hello!

    have you created (as it is formally advised, and what the seller probably told you..) a reinstall disk?
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  2. JADIDKHA Posted messages 2059 Status Member 196
     
    How can you say that he emptied himself? What happens when you start your computer?
    --
    Stay calm and think!
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  3. Sophie
     
    Hi!

    Not because I downloaded it on the Internet (download.com)
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  4. Sophie
     
    Hi

    JadidKha< It turns on normally. But on the home page there is nothing left. (I no longer have the programs I had on my PC like the recycle bin etc...
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  5. HACKER 712 Posted messages 1463 Status Contributor 255
     
    no!
    i want to say a dosque when you bought the computer, a long time ago!
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    1. Sophie
       
      Ha that!

      Yes I probably must have it.
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  6. JADIDKHA Posted messages 2059 Status Member 196
     
    it's just a problem with the explorer program. Restart your computer to see.
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    Stay calm and think!
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    1. Sophie
       
      JADIDKHA< it still doesn’t work.
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  7. pico.l Posted messages 24942 Registration date   Status Moderator, Security Contributor Last intervention   2 503
     
    Hello,

    You can try a >>> system restore

    See you
    Pico
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  8. JADIDKHA Posted messages 2059 Status Member 196
     
    So we need to repair it with the Windows CD as you said Hacker 712
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    Stay calm and think!
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  9. JADIDKHA Posted messages 2059 Status Member 196
     
    Try to repair before formatting everything if you don’t want to lose everything. In my opinion nothing was “overwritten” it’s just the "explorer.exe" process that won’t start. Why????????
    --
    Stay calm and think!
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  10. Sophie
     
    So I need to repair all that with the WINDOWS CD. I’ll try that.

    But will I recover everything?
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    1. pico.l Posted messages 24942 Registration date   Status Moderator, Security Contributor Last intervention   2 503
       
      Have you tried system restore? (see post 9)
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  11. JADIDKHA Posted messages 2059 Status Member 196
     
    http://www.commentcamarche.net/forum/affich 2762740 explorer exe does not start at Windows startup
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    Stay calm and think!
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  12. JADIDKHA Posted messages 2059 Status Member 196
     
    I found this on the internet: press Ctrl+Alt+Del; if you have the Task Manager, File, New Task; you launch explorer.exe; see which processes are running
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    Stay calm and think!
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  13. Sophie
     
    JADIDKHA< THANK YOU FOR YOUR HELP!

    I did what you said.

    ctrl alt del < Then I have the Windows Task Manager< new task file <explorer.exe

    There I have a series of information

    Image name< Explorer.exe
    User name< Owner
    Process< 00
    uTIL; Memory 1.668k0
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  14. HACKER 712 Posted messages 1463 Status Contributor 255
     
    If you just press Ctrl+Alt+Delete > Task Manager, is there anything?
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  15. JADIDKHA Posted messages 2059 Status Member 196
     
    click on file you run and you launch explorer.exe
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    Stay calm and think!
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  16. Sophie
     
    I have my documents that appear...(Phew)
    but I don’t know how I should do to put them on my homepage

    and in my START menu.

    How should I do it?
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  17. JADIDKHA Posted messages 2059 Status Member 196
     
    Launch msconfig via the same path and check in Services if Computer Explorer is checked. You know, I don’t know much about this, I’m looking!
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    Stay calm and think!
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  18. Sophie
     
    The file explorer is checked, but when I look at the status it says it is in stopped mode

    could it be because it is stopped?
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  19. JADIDKHA Posted messages 2059 Status Member 196
     
    I had seen that on a site but on my computer it also shows stopped. I don’t see anything else. We need to find a way to restart explorer.exe. I’ll keep looking. HACKER 712 call for help!!!!!!!!!!!!
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    Stay calm and think!
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