I turned on my computer, it reset itself.

Solved
04h37 -  
jeanbern Posted messages 13740 Registration date   Status Contributeur Last intervention   -
Hello, good evening! Since yesterday I have a little (big) problem..
Yesterday while turning on my computer, my wallpaper, the software in the taskbar, all my settings had disappeared! But curiously, I still have my music, movies, pictures in my library.. (THANKFULLY) so I reset some of my settings while being disgusted.. Then I turned off my computer normally
This morning I turned it on and bam! Everything had disappeared again! I reset 2-3 settings, I turned it off (to do a test) and when I turned it back on, those 2-3 things had also disappeared!!
What can I do?
For info: when I turn on my computer, it says "preparing Windows" and then when the welcome screen appears, a message appears on the right to tell me that my information could not be retrieved.. I click on this message but nothing appears.. (except for all the software that restarts asking me for my preferences.. like AMD Catalyst Control Center, I don't even know what it does..)
My computer did an update 1-2 years ago to get me on Windows 10, so I'm on Windows 10. My computer is an ASUS that I've had for 5-6 years
Thank you for your help!
If a topic already exists for this problem, please send me the link (if there’s a solution.....)
If you need more info about my problem, just let me know

3 réponses

jeanbern Posted messages 13740 Registration date   Status Contributeur Last intervention   5 136
 
As restoration processes are generally initiated by a function key "F10," for example, at startup, a poor connection on the key due to water or the key being partially stuck may be the cause of the problem. 

--
The stone and the pebble fall at the same speed (an ancient Chinese proverb)
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04h37 Posted messages 4 Status Membre
 
Good evening and thank you for your quick response!
I just checked, everything seems fine to me.. I'm going to try to turn it back on.
0
04h37 Posted messages 4 Status Membre
 
I managed to recover everything by rummaging around a bit everywhere! (don't ask me how) I reset it without affecting my data.
Thank you for being concerned about my problem!
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jeanbern Posted messages 13740 Registration date   Status Contributeur Last intervention   5 136 > 04h37 Posted messages 4 Status Membre
 
No problem
have a nice day see you soon
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jeanbern Posted messages 13740 Registration date   Status Contributeur Last intervention   5 136
 
Hi,
don't you have a slightly stuck "F10" key?

--
The stone and the pebble flow at the same speed (an old Chinese proverb)
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poupougne13 Posted messages 43203 Registration date   Status Membre Last intervention   11 049
 
Good evening...

Is it a laptop or a desktop?

Best regards,
See you soon

--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" also known as "nobody"! ;) (°!°)
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04h37 Posted messages 4 Status Membre
 
Good evening
it's a mobile phone
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04h37 Posted messages 4 Status Membre
 
I found everything by rummaging around a bit everywhere! (don't ask me how) Thank you for worrying about my problem!
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