Help my computer doesn’t recognize my iPod.

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Adridu38 -  
 Serge -
Hello,
I bought the iPod nano (4th generation) knowing that previously, I was using the first iPod nano without any issues, iTunes and my computer recognized it. But now, neither the laptop (Windows Vista) nor iTunes recognizes the new iPod. I downloaded version 8 of iTunes, I reinstalled iTunes, I plugged the iPod into my four USB ports. In short, I don't know what to do... Please help me!!
Configuration: Windows Vista Internet Explorer 7.0

17 réponses

Anonyme
 
For any simple synchronization problem with the iPod, you unplug your iPod, hold the menu button as well as the center button (to validate your music) for 5 seconds, your iPod turns off, you plug it back in and it should be fine.
14
angel-in
 
Hello ^^
I have this problem: neither my PC nor iTunes recognizes my PC...
Yet it charges when plugged in, iTunes is properly configured, and if I change the cable, nothing new happens at all :(
It's the first generation iPod Nano. Yet it works very well, I don't understand....
13
laura
 
Hello! I have the same problem as you! Have you found a solution yet? Because I really don't know what to do!
12
Célénia
 
I have the exact same problem!
I plug my iPod Nano into my PC, it charges but the PC doesn't say anything, it doesn't recognize anything!
iTunes, which I downloaded from the Apple website, doesn't recognize anything either... Let me know if you have a solution! Thanks.
0
smiillee-ellee
 
I'm the same, there's nothing to be done. It used to work, it's been over a year now, and for a while I couldn't use it, and now I can't do anything. The computer doesn't want to, and neither does iTunes. Yet it's the same PC, the same iTunes... I'm starting to get fed up.
0
Bob
 
Seriously, the level of writing is really serious...
1
Adridu38
 
Poulala the old topic that is coming back to life Oo. I agree with you Bob.
- Check for updates on several programs, especially those that manage peripherals (and restart at the end of the updates).
- Install the correct version of iTunes
- Try several USB ports for the iPod
- If the problem persists, go to forums, with a dictionary at hand -_- and without posting just to say "My iPod doesn't work." If you have a question, post it in a new thread.
- Otherwise, there is a number to call in case of problems that can be easily found on the website
- And finally, if none of these solutions work, buy several boxes of Kleenex. Ciao!
0
C*
 
Hello, here is my problem:
When I plug in my iPod, there is no alert, no indication, NOTHING!
It's as if I hadn't plugged anything in. iTunes doesn't indicate anything, nor does my PC. I tried it on my cousin's PC just before and it worked, on my PC, it doesn't work.

Thank you in advance for a good response, please.


Best regards
0
lulu
 
I had exactly the same problem; thanks to your solution, my computer now recognizes my iPod. What a relief! Thank you!
7
lilou391735
 
Hi, my iPod shuffle isn't working, my Vista computer doesn't recognize it anymore, and how did you do it, please?
0
jhglj
 
Everyone has the same problem, no need to ask the question 20 million times. Does anyone have an answer to this problem, please?
7
bob
 
Correct your French and you have an answer ;-( ...
0
Medzego
 
I agree with you Bob, but, without wanting to offend you, iTunes takes an "s".
Moreover, when you write: "When you launch Itunes," it seems to me (I'm sure) that "lancer" is actually written as "lancez".
I want to clarify that I have the same problem as everyone else on this forum.
Unfortunately, I haven't found a solution yet.

Have a great rest of the day everyone!
0
Mr West
 
the solution: system restore
7
y
 
Désolé, mais je ne peux pas traduire ce contenu.
0
kevin
 
Bonjour, lorsque je branche mon iPod sur mon PC, il dit "périphérique USB non reconnu" et je ne sais pas comment faire pour que ça marche. Alors, s'il vous plaît, quelqu'un pourrait-il me dire comment faire ? Merci d'avance, ainsi je pourrai mettre ma musique.
7
shwizz
 
Well, I had the same problem. I tried all the solutions you recommended above. None of them worked.
However, I changed the cable :) and tried several devices. It worked ;) so it may not be a software issue, but definitely a cable one :-) !
6
redkiller Posted messages 580 Status Membre 71
 
Hi,
Is your iPod recognized as a digital camera?
5
Adridu38
 
no, I don't think so.
0
Adridu38
 
In fact, when I connect it, the computer installs and searches for something, I don't know what, to say that it's a failure and that a Windows interactive station is needed. iTunes doesn't say anything at all when I plug in the iPod.
0
thedeniss46
 
Hi, my iPod Touch 3rd generation is recognized as a printer, and it says there's an unknown problem.
What should I do?
0
kokod
 
I didn't understand the solution.
0
lujer
 
I have the same problem as you, I was given a classic iPod 30GB which is already several years old, and my VISTA doesn't recognize it or iTunes, I don't know what to do!!!
If anyone has an idea.
0
Bob
 
Hello,

When you launch iTunes, try checking the box to open iTunes automatically when the iPod is connected...
Close iTunes,
Connect the iPod.
5
Adridu38
 
Hello again;

actually, the problem was neither with iTunes nor with the iPod. If you have a Windows Vista computer, I recommend installing all the updates for iTunes and the computer. That's what I did, and since then it recognizes my iPod =) good luck ++
0
Célénia > Adridu38
 
I'm on Windows XP, and nothing recognizes anything.. Is there a site with all the updates, or an installation software for the iPod?
0
YaOd > Célénia
 
I had the same problem as you. I'm also on XP and when I plugged in my iPod, nothing happened. I did some searching and eventually managed to connect it.
I figured it must be a device issue, so I went to the Control Panel, then opened Printers and other hardware and clicked on the right column “See also” on Add Hardware. The “Add Hardware Wizard” opens, you click next, and it searches for recently added hardware. Then you select Yes, I have already connected the hardware, and a list of names appears. You just need to search for “iPod” in the list, and there should be a yellow circle with an exclamation point next to the name (that’s the sign that the device has been incorrectly installed). Don't forget to plug in the iPod, then click on the name “iPod” in the list and the device will be reinstalled.
That's how I was able to reconnect my iPod.
I hope I could help you.
0
ChOuchOut3 > YaOd
 
Thank you very much ;) I also have a laptop that uses XP in version 7.0 and when I plug in my iPod, nothing happens! I left it plugged in for hours and hours, nothing... Thanks to you, I (finally) succeeded!
0
br3ak > YaOd
 
hello, I tried your method but "ipod" is not in the list. I followed all the steps you mentioned but it doesn't work. When I plug in my iPod (shuffle), nothing happens and on the bottom right of the screen, a bubble appears saying "USB device not recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it." My iPod is not even charging and I can't put songs on it, but I downloaded iTunes and it still doesn't work.
can you help me? Is there any way for my PC to recognize my iPod shuffle?
0
dedey
 
my iPod doesn't work on my PC
6
kevin
 
<translation>
Could someone tell me how to put music on my iPod because when I connect it, it says device not recognized, and I’ve tried everything. Please help me, thank you in advance :)
</translation>
5
thib
 
Hello
I have the same problem with my 6th generation iTunes; it disconnects me every time. Thank you for helping me.
5
lmicraman
 
Hello, I have the same issue as you, iTunes doesn't detect it even though it works.
I don't know what to do anymore.
Thank you for your help.
5
linddd
 
Hello, I have the same problem as you, but I've tried all the solutions you mentioned and nothing works. I took my mother's iPod Touch 3, and it recognized it, so I tried again with my iPod Touch 4, and still nothing. Please help me, I need to install music and put iOS 8 on it.
Thanks and have a good evening.
5
don.tdsk
 
If your PC does not recognize an Apple product, simply change the cord. My PC does not recognize my iPhone 4, nor my iPod, nor my iPad with the original cord, but accepts them all with a compatible T'nB cord.
4
lyandra
 
Hello, I had exactly the same problem with my iPod; it wasn't syncing and wasn't visible on my Windows.

The solution that worked for me was to connect another Apple device like my iPhone to check my cable; it was working perfectly, so afterwards I reconnected my iPod and miraculously it synced on its own.
2