Installation IE7 impossible

Résolu/Fermé
dinnerat8 Messages postés 34 Date d'inscription mercredi 27 août 2008 Statut Membre Dernière intervention 15 juin 2014 - 20 oct. 2008 à 15:37
dje06 Messages postés 286 Date d'inscription mercredi 16 avril 2008 Statut Membre Dernière intervention 15 octobre 2009 - 20 oct. 2008 à 16:03
Bonjour,
Sur mon PC, j'ai Firefox et IE6. J'ai essayé de passer à IE7 et pas moyen. J'ai essayé les méthodes de A à F du support de microsoft et ça ne fonctionne pas.
Merci pour votre aide

[ie7.log]
0.266: ================================================================================
0.266: 2008/10/20 09:36:36.296 (local)
0.266: f:\f4f840b68aafdb2bf406d7b8e4\update\update.exe (version 6.2.29.0)
0.297: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
0.297: IECUSTOM: Scanning for proper registry permissions...
1.532: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.532: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.532: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.532: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.532: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.532: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.922: IECUSTOM: Scanning for proper registry permissions...
2.172: IECUSTOM: Scanning for proper registry permissions...
2.703: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Backing up registry permissions...
2.719: IECUSTOM: Unable to backup DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Finished backing up registry permissions...
2.719: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070005
2.719: DoInstallation: CustomizeCall Failed: 0x3f5
2.719: IECUSTOM: Restoring registry permissions...
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.719: IECUSTOM: Finished restoring registry permissions...
2.735: Impossible d'écrire la clé du Registre de configuration.
2.735: L'installation du Internet Explorer 7 ne s'est pas terminée.
2.735: Update.exe extended error code = 0x3f5
0.266: ================================================================================
0.282: 2008/10/20 14:54:28.546 (local)
0.282: f:\820b308d654783c088ae93\update\update.exe (version 6.2.29.0)
0.297: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
0.297: IECUSTOM: Scanning for proper registry permissions...
1.516: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.516: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.516: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.516: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.516: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.516: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.907: IECUSTOM: Scanning for proper registry permissions...
2.141: IECUSTOM: Scanning for proper registry permissions...
2.657: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.657: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.672: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.672: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.672: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.672: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Backing up registry permissions...
2.688: IECUSTOM: Unable to backup DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Finished backing up registry permissions...
2.688: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070005
2.688: DoInstallation: CustomizeCall Failed: 0x3f5
2.688: IECUSTOM: Restoring registry permissions...
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.688: IECUSTOM: Finished restoring registry permissions...
2.688: Impossible d'écrire la clé du Registre de configuration.
2.688: L'installation du Internet Explorer 7 ne s'est pas terminée.
2.688: Update.exe extended error code = 0x3f5
0.281: ================================================================================
0.281: 2008/10/20 15:17:35.984 (local)
0.281: f:\b44ee22b77f46fe4f1d4ca341d\update\update.exe (version 6.2.29.0)
0.312: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
0.312: IECUSTOM: Scanning for proper registry permissions...
1.531: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.531: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.531: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.531: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.531: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.531: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
1.906: IECUSTOM: Scanning for proper registry permissions...
2.156: IECUSTOM: Scanning for proper registry permissions...
2.687: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.687: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.687: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.687: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.687: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.687: IECUSTOM: Unwriteable key HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Backing up registry permissions...
2.703: IECUSTOM: Unable to backup DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Finished backing up registry permissions...
2.703: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070005
2.703: DoInstallation: CustomizeCall Failed: 0x3f5
2.703: IECUSTOM: Restoring registry permissions...
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Unable to restore DACLs HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}
2.703: IECUSTOM: Finished restoring registry permissions...
2.719: Impossible d'écrire la clé du Registre de configuration.
2.719: L'installation du Internet Explorer 7 ne s'est pas terminée.
2.719: Update.exe extended error code = 0x3f5
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5 réponses

dje06 Messages postés 286 Date d'inscription mercredi 16 avril 2008 Statut Membre Dernière intervention 15 octobre 2009 23
20 oct. 2008 à 15:40
Salut,

tu as Win XP sp3???
-1
dinnerat8 Messages postés 34 Date d'inscription mercredi 27 août 2008 Statut Membre Dernière intervention 15 juin 2014 1
20 oct. 2008 à 15:46
Bonjour
Oui j'ai Xp Pro version 2002 avec le sp3 installé
-1
dje06 Messages postés 286 Date d'inscription mercredi 16 avril 2008 Statut Membre Dernière intervention 15 octobre 2009 23
20 oct. 2008 à 15:49
Ok, dsl de te le dire mais ca ne marchera pas, les chères développeurs de Windows n'ont pas rendu compatible l'installation de IE7 avec XP SP3, pour celà il faut l'installer sur le SP2 puis passer au SP3.....
pas malin sur ce coup là ....
-1
dinnerat8 Messages postés 34 Date d'inscription mercredi 27 août 2008 Statut Membre Dernière intervention 15 juin 2014 1
20 oct. 2008 à 15:53
Merci beaucoup ça va m'eviter de me casser le cerveau. Eh bien je vais desinstaller le SP3, installer IE7 et réinstaller SP3. Effectivement c'est d'une simplicité.
Merci encore et bonne journée
-1

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dje06 Messages postés 286 Date d'inscription mercredi 16 avril 2008 Statut Membre Dernière intervention 15 octobre 2009 23
20 oct. 2008 à 16:03
De rien
Pareillement
-1