Empty my cdiscount cart

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laptiteblondedu03 -
ninipaki - 20 Jul 2021 at 21:28

Hello,
I added items to my cart but I don't want to order them after all, I don't know how to empty my cart can you please help me thank you in advance

Configuration: Windows Vista Internet Explorer 7.0

18 answers

Answer 1 / 18

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mickael19100 Posted messages 2707 Status Member 741

Hello,
you go to your Cdiscount account, and you go all the way to the end as if you were taking the items, and before finalizing the payment (paying) you go to the right of the table, there is an option to remove the item. Be careful, often you have to delete things they add on their own (serenity, additional insurance) or uncheck them,
so make sure to read the amount before paying and especially make sure to recalculate
hoping I could help you
@ +
61
1. fervex62
  
  Hello! I tried, but it doesn't work! The trash bin to delete an item is hidden by the discount, so it's impossible; we have to wait for it to be removed by CDiscount! With this, we're stuck from ordering something else!
  I even called about it, and a lady told me she couldn't do anything!!
  Since they changed everything on their site, nothing is going well!
  With all this, they're going to lose a lot of customers!
  
  0
  1. Tchortil > fervex62
    
    You need to download the app and you will be able to delete your articles.
    
    0
  2. Nicodu35 > Tchortil
    
    Thank you, this solution is perfect.
    
    0
  3. ninipaki > Tchortil
    
    Good evening,
    Which application do you need to download, please, to permanently delete an ongoing order on CDISCOUNT???
    Thank you for replying to me as soon as possible, as this is somewhat "urgent".
    Best regards
    
    0
Answer 2 / 18
Patrice Sinelet

Good evening, I had the same problem, and I found the solution. You click on the quantity mentioned to the right of your item, you select zero, and that's it…
21
1. Nab
  
  Thank you, Patrice. Well done!
  
  0
2. grigri 60130
  
  Thank you for the advice to forward the message. Cooolllll!!!!
  
  0
Answer 3 / 18
Anonymous user

Hello,

nothing could be simpler:

when you are in your cart, to the right of the ordered product and its price, you have a small trash can; you click on it.
11
1. Hicham
  
  Excellent answer. The problem is solved. Hicham from Morocco.
  
  0
2. Hicham
  
  The same thing for the Jumia site, you click on delete located below the ordered product.
  Thank you.
  Hicham from Morocco.
  
  0
3. Sonia
  
  Good evening, I have old orders on Cdiscount that I can't delete, they always show my orders. Thank you in advance.
  
  0
Answer 4 / 18
chipie

I want to empty my cart but I can't; indeed, I can't access the small trash can on the right, I don't want to order anything, so I won't be visiting the Cdiscount site again until everything is deleted; too bad for you!
7
Answer 5 / 18
allyounsi

same for me, I can't delete 2 products,
too bad the total for the tablets I wanted to buy this morning is very high, too bad for you ,,,
I'm going to Amazon, it's more reliable
5
Answer 6 / 18
baboux

Really useless when it comes to "emptying one's cart", I contacted an advisor who cut the conversation short in live chat!!! So now I have to wait for them to empty it. TOO TOO USELESS.
4
Answer 7 / 18
RICKET88

Good evening,
me too, I'm going to go to AMAZON!!
3
Answer 8 / 18
EE1380

I WANT TO CANCEL THE CDISCOUNT CART
1
Answer 9 / 18
Patrice Sinelet

Good evening, I had the same problem and I found the solution. You click on the quantity listed to the right of your item, select zero, and that's it...
1
Answer 10 / 18
Patrice Sinelet

Good evening, I had the same problem, and I found the solution. You click on the quantity specified to the right of your item, you select zero, and that's it...
1
Answer 11 / 18
pepitowalida55100 Posted messages 10 Status Member 1

Hello,
When you enter your cart, you normally see a small basket next to what you ordered; you just need to click on it and whatever you don't want to buy will no longer appear in your cart.
1
Answer 12 / 18
louloute

Good evening, so I uninstalled the app and then reinstalled it and it worked.
1
Answer 13 / 18
klaric

How to remove an item from the cart
1
Answer 14 / 18
Jeannos

Hello, there is an invisible trash can 1 cm to the right of the Quantity selection box.
1
1. Mila
  
  I just deleted an article that I hadn't ordered through this "invisible" means.
  
  0
Answer 15 / 18
Massi

Appelle-moi au 0651364805, je vais t'expliquer comment vider le panier.
0
Answer 16 / 18
m'ali Posted messages 1 Status Member

Hello,
Actually, it's a bit of a hassle but it's effective and I managed to remove the article.
You right-click on the offer tag (for example: €10 savings) and choose INSPECT ELEMENT, then you delete the tag and the little trash can finally appears. There you go.
0
Answer 17 / 18
davident Posted messages 30 Status Member 4

I have the same problem and after clicking the "remove" button, the product keeps coming back in the cart...???

I've tried everything and the only solution I found is to switch to another store, let's go to Amazon!

--
Life is a long, calm river... Paddle!
0
1. Andre
  
  It's true! Same thing on the app and PC (((
  
  0
2. Sidonie
  
  Same thing for me!!!
  I made several attempts by clicking on delete, but nothing works! I waited several days hoping my cart would empty... alas no, and it's still impossible to empty it. Now, I am really frustrated, I have wasted a lot of time because of Cdiscount, so I will switch to Amazon and too bad for Cdiscount because I had big purchases to make.
  
  0
Answer 18 / 18
snake059

Same problem! I've made several calls and the issue is still unresolved
A nice bunch of incompetents...
C discount on demand is over for me.
0

Empty my cdiscount cart

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