Sony Ericsson and SIM card issue

walk-to-remember Posted messages 3 Status Membre -  
 ginane -
Hello everyone.
Let me explain. It's been several months since I bought a Sony Ericsson w580i with a prepaid plan. This is actually of little importance since I wanted to put my old SIM card in it, which is part of a contract plan. Everything was working perfectly for about a month when suddenly, my phone started to display at all times: "Insert SIM Card"... Since I had only had my phone for a month, I decided to invoke my warranty and request an exchange. I called Orange's customer service, organized an exchange. However, the phone they delivered worked even worse than the previous one (some keys didn't work), then a second exchange where I received another phone that didn't work, and finally a THIRD one took place (I swear!!). Anyway, the phone they sent me was new since it was in its orange box unlike the last two. Days went by, no issues! But then, the same problem I had at the very beginning reappeared... So I thought the problem could only be with my SIM card. This afternoon, I went to get it replaced (for free) at Orange. I returned home. However, my phone still shows the same message at startup: "Insert SIM Card"... I don't think this is due to a malfunction: 2 new phones indicating the same problem? Strange, right?

For those who had the courage to read everything, thank you for trying to help me or giving me advice. I really don't know what to do anymore...!!! :S
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27 réponses

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walk-to-remember Posted messages 3 Status Membre 19
 
Problem solved!!!
It was enough to "push" the SIM card with a pointed object until I heard a "click"... It was a bad connection!
Thanks again!
17
fatid
 
thank you very much
0
BAGO51100
 
THANK YOU, YOU SAVED MY LIFE LOL
0
532652
 
comment l'allumer et où allumer
0
30sydney Posted messages 90 Status Membre
 
I have a w595, do I also need a click??
I have exactly the same problem

Thank you
0
zyva
 
I still can't do it; I've been trying for half an hour on a W910i.
0
jof26
 
Hello,
my Sony S500i won't turn on and it keeps vibrating non-stop...
what should I do?
thank you
6
Roxy
 
Hello everyone,
I was looking for answers to my questions about the issues I'm currently having with my SONY Ericsson W890i and I came across your discussion.
For about a month now, I'm experiencing exactly what you described: all of a sudden, my phone emits a double *beep* in a rather deep tone and my screen says "SIM inactive"... ?%?&?*?%?&?*?%? ??????? lol
At first, I thought it was a bug in the phone, maybe it had fallen or who knows... But it keeps happening at least once every two days. Now, not only does it not recognize the SIM card, but it also shuts down, whether I'm using it or not...
It's starting to really annoy meeeeeeeeeeeeeeeeeeeeeeeeeeeee LOL
Anyway, I'm going to go to my dealer to get another one, otherwise it's going to end up at the bottom of the toilet... LOL
Good luck to everyone with your various problems...

P.S.: I'm a bit disappointed with the brand after all this :(
6
eric
 
I have a SE W890i and I've been experiencing the same problem as you for a month. I would like to know if you found out where it was coming from.
0
nanou636
 
I have an Ericsson Hazel, and I am experiencing the same problem: regularly no network and then "sim card inactive" displayed.. as long as I haven't turned off and then turned my phone back on. The problem persists!!
0
chancelyne
 
Hello!
My SIM card has been locked and when I change the SIM card, it asks me for the SIM card unlock code and
I don't know what to do to make it work, thank you.
5
linadu90
 
Hello, I have a Sony Ericsson W580I, and I’m really disappointed with it. It shows "SIM inactive" since I got it, but sometimes the network appears, just for a few minutes. Orange sent me another one and the same problem occurs. The technician told me on the phone that this phone is known for having this kind of issue and she assured me I would get one from a new series, yeah right!!!!! Plus, I’ve never seen a back cover as hard to open, it’s almost as if I might break it. I just have to call them again, but this time I want a different one.
2
MINUDU57 Posted messages 126 Registration date   Status Membre 22
 
Avez-vous résolu votre problème et comment ? Car je viens d'avoir un W580i et un mois après, il me dit « SIM inactive » depuis 2 jours.
0
Pilou
 
Hello everyone
My problem is much simpler than yours, but very annoying for me: your SIM card is improperly inserted; I want to remove mine!
HOW DO WE DO THAT???
2
lza
 
Pilou: You can remove your SIM card with a pencil tip,
by gently pressing on it, it should come out directly.
0
ginane > lza
 
Pour insérer la carte SIM dans le téléphone Sony Ericsson W880i, suivez ces étapes : 1. Éteignez le téléphone. 2. Retirez le couvercle arrière en le faisant glisser vers le bas. 3. Enlevez la batterie si elle est présente. 4. Localisez le logement de la carte SIM. 5. Insérez la carte SIM dans le logement, en vous assurant que les contacts dorés sont orientés vers le bas. 6. Remettez la batterie en place (si applicable) et remettez le couvercle arrière. 7. Rallumez le téléphone. Assurez-vous que la carte SIM est bien en place pour un bon fonctionnement.
0
josapat2
 
Hello, after a month of stress, 2 returns with no fault found, a new SIM card, at least €45 in communications and a few poor Virgin advisors yelled at, my problem (the same as yours!!!) is finally resolved thanks to an advisor whose daughter has the same phone: you need to insert the SIM card very deeply with the tip of a pen for it to lock! This is not mentioned in the Sony Ericsson manual! (I thought it was the battery that was blocking the card)
Well, it seems to be working! I suddenly felt very silly....

Hoping it will work for you.
2
Lempika2198
 
But do you think it could work on a Samsung? I have the same problem and I don't see how to do it!! (I have an SGH U700V)
0
loulou28610 Posted messages 19 Registration date   Status Membre Last intervention   2
 
Hello,
I'm explaining my problem to you. A few months ago, I bought a Sony Ericsson W395. When I receive a message that I want to keep on my memory card, I save it, but then I can't find it or know where it's stored! Some time ago, I noticed that every time I tried to save a message, a folder (12175563_GENERIC_HS) is created in "my files," and inside are files called: "dump2009..." which are impossible to open. How can I find my saved messages? What are these files on my phone? Is there a connection?

Thank you in advance, I hope you can help me.
1
laurie506
 
Hello,

I also have a problem with my Sony W580i. When I turn it on, it says "configuration error, contact network operator or service center."
Has anyone else experienced the same issue?

Thanks in advance.
1
Hirukas
 
I had a little problem: I couldn't set a specific ringtone for a contact. How to solve it? The solution:

Go to Contacts --> Options --> More --> Default Contact --> Transfer Contact to Phone.

And there you go, after this quick manipulation, you'll be able to set specific ringtones, images, etc. for your contacts.

I hope this has been helpful to you :)
0
Diablo
 
For the Sony Ericsson S500i, I couldn't turn it on, so I threw it away. It opened up, I put everything back in place (battery, SIM card, etc...) and now it works =')
1
soso13140
 
Salut, j'ai un problème avec mon Sony Ericsson S500i, je n'arrive pas à l'allumer. Merci de m'expliquer ce que je peux faire.
0
Nil
 
Hi Soso, I also have a problem with my S500i. They say, "Insert the SIM card or press Demo to first display a demo of the phone." and yet it is properly inserted.
0
lili > Nil
 
I have exactly the same message: Insert the SIM card or press Demo to first display a demo of the phone. Do you have a solution for your problem?

Thank you
0
kevin > Nil
 
Salut, j'ai le même problème. Mon opérateur m'a dit que ce soir, soit la batterie a cramé à cause de votre mémoire dans le tel, soit c'est un problème de téléphone tout court.
0
kevin > Nil
 
Salut, ben j'ai le même problème, mon opérateur m'a dit ce soir que soit la batterie a cramé à cause de votre mémoire dans le téléphone, soit c'est un problème de téléphone tout court.
0
30sydney Posted messages 90 Status Membre
 
Hello

I have exactly the same problem with my w595
It asks me to choose between normal or airplane mode, then I enter my PIN code and there: insert correct SIM!
I've tried what you said, but I don't hear any clicks!!!!

Can someone help me?????
0
herge87
 
same problem encountered with the S500i: insert the SIM card... what to do???
0
Nilou
 
Hi everyone, I have a solution
Actually, you need to push the SIM card until you hear a click, using a pointed object like a knife

There you go :)
0
herge87 > Nilou
 
Thank you soooo much!!!!
apparently it seems to be working!!
0
lalakatchie
 
just push your SIM card with a sharp object until you hear a click!!!
0
lza
 
Hi there!
I have a little problem with my Sony Ericsson W580i,
my charger was dead, and while I was waiting to buy a new one,
I used my SIM card with my old phone,
the issue is that now that I have my new charger,
and I've put my SIM card back in my [charged ^^] phone,
I can no longer make calls or send messages, it says "network problem,"
even though I have almost all the bars...
Should I wait?
Thank you for your help.
0
liloumc
 
Hi!
I have exactly the same problem as you!! I ran out of battery last night, so I put my SIM card in another phone. And since then, no network...! Can't make a call or receive one!! Have you found a solution to your problem??
0
borneo
 
At our place, the same problem: SIM card not recognized in Sony Erikson. The phone was sent for repair, and the same issue happened with the new one.

We followed your advice (push the SIM until it clicks) and it works. Thank you very much.

Honestly, they are useless at Orange, they should be aware of this instead of exchanging phones.
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Jandoc
 
Good evening. I too was a victim of the SIM card issue when it was properly inserted in the Sony E S500i; the solution is simple but effective: push the SIM card with a thin object to fully engage it in its slot! However, I haven't tried to take it out after the manipulation: I hope everything will be fine!!

Thanks for the tip!!!
0
30sydney Posted messages 90 Status Membre
 
Hello

I'm desperately trying to do what you said and it's not working!!! No clicks!!!????
0
Pierro-m-a
 
I have exactly the same problem as Proxy!! Suddenly it says "SIM inactive" and then it restarts, sometimes even 3 to 4 times in a row, and it happens several times a day, very, very annoying!!
I will look further to see if there are solutions on the internet, to find out if it’s more likely coming from the phone or the SIM card (I'm with SFR and I have the w890i) I'll keep you updated if I have any news

bye bye
0
eric
 
I'm currently experiencing the same problem with my W890i; do you have any updates?
0
Nadouche.(l) Posted messages 1 Status Membre
 
Hello, I just bought a Sony Ericsson W910 and I wanted to change the SIM card but I can't remove the old one, please help me.
0
Talou
 
J'essaie d'enfoncer ma carte SIM au maximum pour entendre un clic mais rien, la carte ressort.
0
Marinee
 
Hello, so here it is, 6 months ago I bought a Sony Ericsson W580i and it turns out that for the past few weeks it's been glitching.. That is to say, for example, I was in the middle of writing a message and all of a sudden it would remove the options "Send" and "Options" and then it would give me a black screen.. and suddenly it would come back!
But sometimes instead of coming back it showed "Insert SIM" even though it was inside! At that moment, I would remove the battery, put it back in and restart my phone and it would work again.. But now it turns out that my SIM card is not working at all! No matter how many times I remove and reinsert it, my phone keeps telling me to insert it. Do you have a solution??
0
joseph
 
Salut, c'est Joseph. J'ai une W205. Après une mise à jour du logiciel du téléphone, un message s'affiche à chaque démarrage : "Insérer carte SIM correcte". Je peux simplement accéder au menu par la touche de raccourci, mais je ne peux ni envoyer de messages ni appeler. S'il vous plaît, que dois-je faire ?
0
dergana16
 
Hello everyone
I bought an unlocked Sony Ericsson but the phone is locked. I don't know how to remove it
If anyone has a solution for me, I would be happy, thank you in advance.
0
pascal 82 Posted messages 1 Status Membre
 
Salut, désolé de ne pas pouvoir répondre à ton problème. Moi, je cherche à débloquer mon W395 (désimlockage). J'ai le code, mais je ne sais pas comment faire, car Orange me dit que comme je n'ai pas pris le code chez eux, ils disent d'appeler le site de deblocage-rapide.com. Mais je leur laisse des messages et je n'ai pas de réponse. Alors, si tu peux m'aider, je te remercie d'avance.
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haimen
 
Bonjour, excusez-moi, j'ai le même portable mais je n'ai pas le code. Pouvez-vous me donner le code pour déverrouiller mon Sony Ericsson W395 ? Merci beaucoup.
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