cart jam on HP PSC all-in-one

Question

Hello everyone,

unable to print, following a carriage jam indication even though I have no paper jams or broken parts.

I'm at my wits' end, which wasn't very thick to begin with.

Thanks to the good Samaritan.

Configuration: Windows XP Internet Explorer 6.0

Loveparis · Accepted Answer

I had the same issue, constantly getting the error message "carriage jam." I tried everything, went through all the forums, and followed almost all the advice :) To no avail :(

And finally, I figured out what was causing the problem:
underneath the carriage, there is a small black rubber tray that moves back and forth when the carriage positions itself to start printing.
I pushed it inside after turning off the printer and moving the carriage to the left, and I saw that there was ink that must have dripped little by little over the course of the prints.
I cleaned everything with alcohol, making sure to focus on the small metal shaft, and I immediately noticed that this black "tray" now moved very easily (which makes sense: there was no more ink causing a buildup). Consequently, it no longer jammed the carriage.

My HP PSC 1610 printer is working again!

Thegirldu25 · Answer

Hello!  Let's try to get the topic going again! Well, I'm sorry, I can't help you, I have the same problem! In fact, after I print what I want, the printer starts making weird noises, then the error message appears: "The print cartridge carriage is jammed" I also checked to see if there were any paper or broken parts, and the result was negative.  Thank you for helping us! Have a great day

fanet · Answer

Hello,  Same issue, have you found a solution??? Thank you

blackoak812 · Answer

Clinic: jammed carriage, message "paper jam"

Diagnosis: carriage stuck due to the build-up of dried ink...

Treatment: unplug and disassemble the printer in the following order: scanner (be careful with the connections), back, sides. Clean the carriage shaft with a paper optical cleaning tissue, disengage the carriage (push the white plastic on the left of the shaft forward) and gently slide it along its shaft, and the show must go on ...

blackoak812 · Answer

Same problem with the right carriage jam on the PSC 2110 with the message "paper jam" without any actual jam.

Turn on the printer and unplug the power cord and the USB cord from the back.
Disassemble the printer (7 torx screws) in the following order: back, scanner (be careful with the connections), sides.
Release the carriage by pushing the white plastic piece at the left end of the carriage shaft backward.
Manually unlock and carefully slide the carriage to the left.
Clean and degrease the shaft thoroughly using an "optical cleaning" tissue for glasses.
Slide the carriage several times on its shaft, and reposition it to the right.
Reconnect the printer at the back.
Your printer is repaired, ready to use...
Not more difficult than that!

Caro · Answer

On the HPC4480, I unplugged the power cord and the USB cable at the back, then I just removed the two sides = 2 x 2 screws. I cleaned the carriage with paper towels + white spirit, plugged it back in, and it works!!!!!!!!! So I reassembled the two sides.
Thank you, thank you, thank you!

monomecanique · Answer

Hello, I just solved the problem (stuck carriage paper jam) on HP PSC 2355
Unplug the printer and lift the cover, push the carriage to the left and check that the small plastic carriage at the bottom right with flexible strips slides well; if not, clean it with white spirit to remove dried ink, apply a little lubricant, and check that it slides well. Do a superficial cleaning with a cloth and it should work. Good luck.

ToulousAnne · Answer

I have the same problem. That's how I ended up on this topic.
But I can't understand what this plastic thing is that you're talking about?

Anyway, I opened the hood and cleaned everything I could reach with wipes.
And I put everything back... and the error message came back!

What can I do, does anyone have an idea?

Thanks in advance!

ToulousAnne · Answer

I had asked the question here because I could no longer print.
My error message was about the cartridge, asking to change the right cartridge... and no matter how many times I changed it, it didn't work.
In desperation, I changed the left cartridge (which was new anyway)... and since then it works!!!

nkoffis · Answer

Hello!
After cleaning the printer, I pushed the carriage all the way to the left and after testing, it turns out that printing works perfectly. But when I try to make a copy, the same problem reappears.
From that, my observation is that printers are very sensitive to copying.

Cart jam on HP PSC all-in-one

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