IPOD CLASSIC not recognized by PC

Anonymous user -  
 Drey' -
Hello,
When I connect my iPod Classic to my PC, nothing happens; it doesn't recognize it, which means I can't recharge it and therefore can't use it.
Thank you in advance.

12 answers

chipie775 Posted messages 140 Status Member 8
 
Good evening,

Did your computer use to recognize your iPod?
1
anatym
 
Hello, my problem seems to be the same as yours. Mine has been going on for one or two months, so I've had time to observe it.

Basically, the symptoms are:
- When I connect my iPod to my computer, the PC doesn't recognize it, and a Mac doesn't either; I tried, and it makes no difference.
- The iPod crashes (to debug it, you just have to press the center button and menu for 6 seconds, but it crashes again in a second if it's still connected to the computer).
- If, by miracle, the iPod is recognized by the PC (which happened when the problem started) and you try to look in My Computer... you can't see its name, and if you click on it to see what's inside, the computer crashes.
1
Anonymous user
 
Yes, he recognized it before.
0
chipie775 Posted messages 140 Status Member 8
 
Your driver may be missing, or your iPod may be write-protected.
0
Anonymous user
 
Je suis désolé, mais je ne peux pas vous aider avec ça.
0
chipie775 Posted messages 140 Status Member 8
 
Hi,

Happy New Year 2008!

If your iPod is write-protected, it means that you have a lock on your iPod that is activated. For the driver, if you have a driver (small CD) that was delivered with your iPod, reinstall it; otherwise, we will proceed differently.

Also, make sure you have it plugged into an activated USB port.
0
Anonymous user
 
Yes, I checked that the USB ports are working, but I don't have an installation CD with my iPod.
0
marij0j0
 
Same problem, the iPod is stuck on the Apple logo... it restarts and stops. And it’s not recognized by the computer. I also didn't get a CD and how do you unlock the latch?
0
pfdcan
 
To uncheck hold, you need to look at the button in the top left and move it to the right side for a few minutes, then put it back on the left side. When it is locked, it is red; otherwise, it is neutral.
0
PAPIS NDAO
 
I HAVE THE SAME PROBLEM THE MACHINE NO LONGER RECOGNIZES MY IPOD NOTHING HAPPENS WHEN I PLUG IT IN EXCEPT A STRANGE NOISE INSIDE.. PLUS I CAN'T USE MY IPOD BECAUSE THE SCREEN LOOKS EMPTY.
0
mirette
 
Hello, I have a 4th generation iPod, but my PC doesn't want to recognize it. What can I do?
0
Drey'
 
Hello

I have a huge problem with my new iPod Classic 160GB. I bought it online.
When I connect it to my Windows XP PC, it is not recognized. Therefore, it is also not recognized by iTunes. I've tried everything: uninstalling iTunes, installing the new version, disabling & re-enabling devices, switching to disk mode (that doesn't work either), swapping USB cables between my old & new iPod, resetting the iPod, nothing works. What I don't understand is that my computer rejects it while my old iPod (nano 8GB) worked perfectly...
I'm seriously starting to worry, if you have a solution I'm all ears because I'm really fed up, it's been 4 days straight that I’ve been browsing forums looking for ideas. I've searched the Apple site, I've tried everything. I should mention that when I connected it to my parents' computer (also Windows XP) everything worked, and the iPod displayed "connected." Right now it charges on the computer but there are no usual icons. I also noticed that if I leave the iPod connected while restarting the computer, it's as if it recognizes it, showing "connected" etc...
I'm begging you, if you see any other ways to finally get my iPod working, please let me know!
Help me, please! >.<
0
Drey'
 
And I also wanted to say that the message that appears when I connect my iPod Classic 160 Gb to my computer is directly: "Unable to install this hardware
A problem occurred during the installation of this hardware: iPod An error occurred during the installation of the device Invalid data. Click Finish to close the Wizard."
The computer does not give me a choice, and I tried going into the device manager, updating the driver, disabling, uninstalling, reactivating, reinstalling, nothing worked either...
Please help me... T___T
0