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Problem with laposte.net email storage increasing?

catimp -  
Hello, since my husband's PC was hacked and my PC was blocked for security at the same time, the storage of my laposte.net email which was at 60% then rose to 80% after the issue was resolved. I therefore removed the unwanted folders, emptied the trash, checked each folder from oldest to newest, removed the largest and unnecessary ones, nothing helped. I asked the IA which told me to contact online help but there has been no reply to date. Every day, the storage goes up even though I delete emails, and now storage is over 99%. I wanted to know if I could archive the folders I want to keep until 2025 to another free email address and keep the one I have only for emails of 2026, so that the storage would be very low. Thank you for your answer only by email.

4 answers

  1.  MPMP10
    Hello,

    Answers are given at the place where the question was asked here on the CCM forum!

    When an account has been compromised by an ill-intentioned person, it is preferable to delete it and create a new one with different credentials.

    The AI makes mistakes! For this type of free messaging service, it is unlikely that a reply will be provided following a support request by email or other means.
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    1. catimp Author

      Thank you for your quick reply. After the hacking, the names were changed and the passwords

      I was given this free email address because I needed one and didn’t know where to go.

      You are right, the AI may have made a mistake because it has been more than a week since I waited for a response from the customer service at la poste.net. He/they just told me that it was following my message, asked for the concerned email address, and since July 29 I have been waiting for their explanation.

      I wanted to know if you know another free email service where I could have transferred the emails I want to keep until 2025. Thanks again for your help

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      1. MPMP10
        You're welcome.

        https://workspace.google.com/intl/fr/gmail/
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    2. catimp Author

      Hello, thank you for your link.

      As I already had a Gmail address for work, I created another one for personal use. Then, since La Poste folders didn’t transfer to Gmail, I installed Thunderbird but I had difficulty configuring my La Poste address and Gmail on the same program.

      Then, I wanted to select the important mails from each folder I kept from La Poste on Gmail, but they went to incoming mail, and afterward, I would have had to sort by folder, so I preferred copying the entire La Poste folders to Gmail and then deleting the mails on La Poste since they were duplicates and keeping only the last 2 years.

      It was about time because when I started, the storage was at 99.5 and now it has dropped a lot. Thanks again for helping me.

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      1. MPMP10

        Hello,

        You're welcome, best of luck with your work.

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      2. MPMP10
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    3. catimp Author

      Hello, the problem isn't resolved because I keep copying my folders from LaPoste into Gmail and the loading freezes even though I still have many folders to copy.

      I searched the internet and I think it comes from Google Photos and the other Gmail address, so I cleaned up on that side as well.

      I wanted to know if I could create more Gmail addresses, how many, and whether I would have enough space to copy since each Gmail address has its own quota. Thanks for your help.

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