Connection issue laposte.net

Solved
MarieLucy Posted messages 1 Status Membre -  
 Dom -
Hello or Good evening,

My mother is no longer able to connect to her Laposte.net email at home on her PC and my father's PC as well. I’ve tried logging in on several internet browsers and it's always the same problem: it's impossible to connect.
When the "login" button is selected, a file called "login.do" always downloads, and the loading screen stays on the connection.
They are both able to log in to accounts on other websites; only Laposte is experiencing an issue.
At my home, everything works fine on laposte.net, so I don’t understand why it doesn’t work for them, especially with both PCs.
I’ve done some research online and can’t find any solution.
Could it be a problem with the Wi-Fi network?
Thank you very much for your help
Marie

4 réponses

dagrondidier
 
Je n'arrive plus à me connecter à ma boîte mail, ça me montre une erreur serveur. Que dois-je faire ?
123
Dom
 
I have exactly the same problem.
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