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Mouse that no longer works

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Melissa31100 Posted messages 6 Registration date   Status Member Last intervention   -  
georges97 Posted messages 14621 Registration date   Status Contributor Last intervention   -

Hello,

My computer’s mouse isn’t working. It’s the built-in mouse, not external. Could you please help me because I can’t do anything without a mouse. My computer is an Acer.

Thank you very much in advance


2 answers

  1.
    georges97 Posted messages 14621 Registration date   Status Contributor Last intervention   2 942
     

    Hello,

    It remains to define what an internal mouse is, unless you are talking about the touchpad.

    In some cases, it simply involves switching to the touchpad by clicking the appropriate key or key combination (F10 or CTRL/F10 on my Asus).

    If it is a software-related malfunction, you should either use Windows’ repair function:

    https://www.malekal.com/reparer-windows10-sans-perte-donnees/

    https://www.malekal.com/comment-reparer-windows-11-sans-perte-de-donnees/

    or perform a restore to a previous state:

    https://www.malekal.com/restaurer-windows-11-a-une-date-anterieure-toutes-les-etapes/

    In either case, temporarily using an external mouse (to borrow) is recommended.

    However, if it is a hardware failure, a visit to the warranty service seems necessary.

    If one does not have a minimum of experience with these procedures, repairing a system that does not have a button-press solution, it is better to call upon a qualified person or service.

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  2. Melissa31100 Posted messages 6 Registration date   Status Member Last intervention   2
     

    Thank you very much for your response; it worked with the F10 key.

    Have a good day

    2
    1. georges97 Posted messages 14621 Registration date   Status Contributor Last intervention   2 942
       

      Thank you for your reply,

      Best regards.

      0