Side button not working anymore

DARK_ECNELIS -  
AgentMulder Posted messages 1103 Registration date   Status Member Last intervention   -
Hello,

I bought a Drakkar Heimdall mouse barely a week ago, and suddenly, during use, the side button (button 4) stopped working. I have searched for solutions on several websites without finding similar cases. I tried reinstalling the driver and testing suggested solutions for Corsair mice, but to no avail.

Could someone help me?

1 answer

AgentMulder Posted messages 1103 Registration date   Status Member Last intervention   167
 
Hello

You can test your mouse here:
https://www.onlinemictest.com/fr/mouse-test/

If button 4 is no longer responding, it might be defective. Since your mouse is only a week old, it is still under warranty.
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