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Lost password

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ProblemedeMDP Posted messages 1 Registration date   Status Member Last intervention   -  
georges97 Posted messages 14589 Registration date   Status Contributor Last intervention   -

Hello,

I tried to log in to my email on my PC, but I changed the password a while ago, and I don’t remember it at all. The problem is that I lost my phone since yesterday morning, I’m waiting for responses regarding my children’s schooling, and the backup email address isn’t working… HELP ME

I don’t know what to do???

thank you


1 answer

  1.
    georges97 Posted messages 14589 Registration date   Status Contributor Last intervention   2 926
     

    Hello,

    Only Yahoo can restore a protected account. CCM does not have access to the mail servers procedures. And that’s fortunate, otherwise all subscribers could fraudulently use your account.

    see related topics:

    https://forums.commentcamarche.net/forum/affich-38287252-impossibilite-acceder-l-un-de-mes-comptes-yahoo-mail

    https://forums.commentcamarche.net/forum/affich-38272879-yahoo-innaccessible

    and read the CCM charter :

    https://www.commentcamarche.net/infos/25871-pourquoi-commentcamarche-n-aide-pas-a-trouver-un-mot-de-passe/

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