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Apps not working anymore?

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Biancino Posted messages 4 Registration date   Status Member Last intervention   -  
Biancino Posted messages 4 Registration date   Status Member Last intervention   -

Hello,

Since today, I have several site shortcuts (applications) that are not working anymore. So, I tried to go directly to the websites on Google Chrome but that doesn’t work either. In both cases, it says "A* requires the following application": "Google Chrome" and below it, it says "Close" on the left and "Install" on the right. However, the Google Chrome application is already installed on my smartphone but it won't open, even though it is enabled. A* = Name of the application.

Have you ever experienced this? And what should I do?

Thank you!

1 answer

  1.
    HelpiOS Posted messages 15569 Registration date   Status Moderator Last intervention   11 947
     

    Hello,

    I think you're trying to open Web applications.

    Is Google Chrome set as your default browser? Is it up to date? If you don't know how to check, what is the model of your phone?

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    1. Biancino Posted messages 4 Registration date   Status Member Last intervention  
       

      Good evening,

      Yes, these are web applications. Google Chrome is set as the default browser and it is up to date.

      My Android smartphone is: Samsung Galaxy S20 FE.

      Thank you.

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      1. HelpiOS Posted messages 15569 Registration date   Status Moderator Last intervention   11 947 > Biancino Posted messages 4 Registration date   Status Member Last intervention  
         

        By clicking on "Install," does the Play Store propose to install or open Chrome?

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      2. Biancino Posted messages 4 Registration date   Status Member Last intervention   > HelpiOS Posted messages 15569 Registration date   Status Moderator Last intervention  
         

        Sorry for the inconvenience. My apps just reopened. It was saying "Install" until now. I don’t know why it did that, maybe a bug. Thank you for your help.

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      3. HelpiOS Posted messages 15569 Registration date   Status Moderator Last intervention   11 947 > Biancino Posted messages 4 Registration date   Status Member Last intervention  
         

        Yes, it’s possible that it’s a bug. Have a good evening.

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      4. Biancino Posted messages 4 Registration date   Status Member Last intervention   > HelpiOS Posted messages 15569 Registration date   Status Moderator Last intervention  
         

        You too.

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