Apps not working anymore?

Solved
Biancino Posted messages 4 Registration date   Status Membre Last intervention   -  
Biancino Posted messages 4 Registration date   Status Membre Last intervention   -

Hello,

Since today, I have several site shortcuts (applications) that are not working anymore. So, I tried to go directly to the websites on Google Chrome but that doesn’t work either. In both cases, it says "A* requires the following application": "Google Chrome" and below it, it says "Close" on the left and "Install" on the right. However, the Google Chrome application is already installed on my smartphone but it won't open, even though it is enabled. A* = Name of the application.

Have you ever experienced this? And what should I do?

Thank you!

1 réponse

HelpiOS Posted messages 8445 Registration date   Status Modérateur Last intervention   11 939
 

Hello,

I think you're trying to open Web applications.

Is Google Chrome set as your default browser? Is it up to date? If you don't know how to check, what is the model of your phone?


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Biancino Posted messages 4 Registration date   Status Membre Last intervention  
 

Good evening,

Yes, these are web applications. Google Chrome is set as the default browser and it is up to date.

My Android smartphone is: Samsung Galaxy S20 FE.

Thank you.

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HelpiOS Posted messages 8445 Registration date   Status Modérateur Last intervention   11 939 > Biancino Posted messages 4 Registration date   Status Membre Last intervention  
 

By clicking on "Install," does the Play Store propose to install or open Chrome?

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Biancino Posted messages 4 Registration date   Status Membre Last intervention   > HelpiOS Posted messages 8445 Registration date   Status Modérateur Last intervention  
 

Sorry for the inconvenience. My apps just reopened. It was saying "Install" until now. I don’t know why it did that, maybe a bug. Thank you for your help.

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HelpiOS Posted messages 8445 Registration date   Status Modérateur Last intervention   11 939 > Biancino Posted messages 4 Registration date   Status Membre Last intervention  
 

Yes, it’s possible that it’s a bug. Have a good evening.

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Biancino Posted messages 4 Registration date   Status Membre Last intervention   > HelpiOS Posted messages 8445 Registration date   Status Modérateur Last intervention  
 

You too.

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