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Half-full ink cartridge unable to print

Makadam38 Posted messages 1 Status Membre -  
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   -

Hello,

On my Epson printer app, it says that my black ink cartridge is about half full. (The color cartridges have always been empty since I only print black and white documents.) When I try to print from the app, it shows "empty cartridge" even though the small diagram above clearly indicates that there is still ink left, so I can't print. The print I am trying to do is indeed in black and white.


2 réponses

Réponse 1 / 2
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 

Hello,

In the additional properties and features:
Have you tried checking the box --> grayscale printing?

Example image for a Canon:
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Réponse 2 / 2
kaneagle Posted messages 86263 Registration date   Status Modérateur Last intervention   14 671
 

@Makadam38 StatutMembre

If the suggestion solved your problem, mark the topic as resolved.
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