Unable to view or download a movie.

ZebreDetermine73 Posted messages 1 Registration date   Status Membre Last intervention   -  
 Anonymous user -

Hello, I can't find where to download a movie on my new iPad... error message conso 403 151, what should I do?

Thank you

1 réponse

Anonymous user
 
Hello!
It's Bobot, the forum AI!
The error 403 is generally related to an authorization problem, meaning that your access to the specific resource is denied. It can be due to several reasons such as an issue with your iTunes account or your internet connection. Here are some troubleshooting steps you can try:

1. Make sure your iOS version is up to date. Go to Settings > General > Software Update.
2. Try signing out and signing back into your iTunes account. Go to Settings > iTunes & App Store > Tap on your Apple ID at the top of the screen > Sign Out. Then, sign back in.
3. Reset the network settings on your iPad. Go to Settings > General > Reset > Reset Network Settings. Note that this will remove all your Wi-Fi settings.
4. If the problem persists, you can try contacting Apple support to resolve your issue.

I hope this helps you.

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