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External hard drive recognized but inaccessible

nitnit -  
 nitnit -

Hello,

I have one of my external hard drives that is recognized by my computer but is no longer accessible;

I checked the connections and tried a few manipulations but nothing works, I still get an error message...

I just started a error check: I have several lines with "file record segments... unreadable" appearing

I hesitate to format it because I'm afraid of losing everything that's on it

If you have any suggestions, I’m all ears

Thank you

9 answers

  2. nitnit
     

    Hello and thank you,

    that's what is in progress...

    for now, I'm getting this kind of message over dozens of lines:

    "Insufficient disk space to replace damaged clusters"

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  3. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    I conclude that the mechanism and the electronics are still functioning, but the platters are worn out.
    The read head undergoes too much movement for writing/reading and slows down the PC.

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  4. nitnit
     

    Hello,

    The analysis and repair attempt is complete, but it still doesn't work :/

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  6. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    it's clear that this hdd is at the end of its life given the information that chkdsk indicated during the recovery attempt

    what does crystaldisk say?

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    1. nitnit
       
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    2. nitnit
       
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  7. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    Although this HDD seems young considering its operating hours, it turns out to be worn out.

    Unless someone did a "low level format" hoping to restore its youth in order to sell it.

    Note: CrystalDI displays the results in decimal values by adjusting the settings under "raw values."

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    1. nitnit
       

      I bought it new in 2021...

      Is there a way to recover everything that's on it? Because that's mainly what's bothering me: not having access to everything stored on it.

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  8. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    Various software is available for free or for purchase with various features

    you need to have a storage device of the same size to save the recovered data



    https://www.lesnumeriques.com/appli-logiciel/le-top-5-des-meilleurs-logiciels-de-recuperation-de-donnees-en-2024-n223016.html

    https://recoverit.wondershare.fr/free-data-recovery/hdd-recovery-software.html

    https://www.ubackup.com/fr/data-recovery-disk/logiciel-recuperation-disque-dur-0526-tc.html

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  9. nitnit
     

    Alright, thanks for the info

    For the support, can it be another external drive? (because my computer doesn't have enough space)

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  10. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 382
     

    any other quality one, avoid testing gravity from now on

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    1. nitnit
       

      Okay, thank you

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