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External hard drive recognized as local disk: G

Olive78800 Posted messages 7 Status Member -  
fabul Posted messages 42132 Registration date   Status Moderator Last intervention   -

Hello,

Following a cable disconnection, my hard drive is now recognized as local disk: G and no longer as a hard drive.

On another very slow PC, it works but Windows Explorer "is not responding" when I click on one of the folders on the hard drive.

What should I do, please?

I want to back up the hard drive and I am on Windows 11.

3 answers

  1.
    kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 157
     

    Hi

    Local disk appears when the disk in question has no volume name

    Besides that, does it work? Does it open in Explorer when you double-click it?

    If not, send us a screenshot of Disk Management (diskmgmt.msc) with this disk connected

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    1. Olive78800 Posted messages 7 Status Member 1
       

      Hello,

      The hard drive appears as follows:

      - CD Drive (E:) Iomega_CD

      - Local Disk (G:)

      It crashes Windows Explorer, which shows "not responding" as soon as I click on either of the 2 folders. It no longer works.

      Same on my second PC where the explorer stops responding when I click on a folder from the recognized hard drive.

      -------------------------

      In Disk Management, after connecting the external hard drive, I read "connecting to virtual disk service." The C and D drives do not appear, everything is gray!

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    2. brucine Posted messages 24840 Registration date   Status Member Last intervention   4 169 > Olive78800 Posted messages 7 Status Member
       

      Does it appear when restarting in safe mode or if instead of going through Windows Explorer we use the Windows command prompt DIR G:?

      Ideally, retest from the console of a Windows installation USB drive if we have one, but which will change the drive letter, try DIR H: etc. and different letters until something other than an error message is obtained.

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    3. Olive78800 Posted messages 7 Status Member 1 > brucine Posted messages 24840 Registration date   Status Member Last intervention  
       

      In safe mode, it also appears as local disk G:

      Cannot open this disk without it crashing...


      On my second PC, I can check the folders but as soon as I click, it stops responding...

      What do you mean by "error message"? I don't have a Windows installation key, I bought a Windows 10 Pro key on Cdiscount to install it on a bare PC.

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    4. brucine Posted messages 24840 Registration date   Status Member Last intervention   4 169 > Olive78800 Posted messages 7 Status Member
       

      The DIR command in real Dos mode without frills (since without failure the result is the same) will respond The specified path is not found if, for example, I do DIR P: since the P: drive does not exist.

      It seems to me that since Windows does not want it, the only hope of recovering the files on it is via the command line, then possibly trying to format or repair the drive in the same way.

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    5. Olive78800 Posted messages 7 Status Member 1 > brucine Posted messages 24840 Registration date   Status Member Last intervention  
       

      I don't understand the procedure to follow.

      I restart the PC in DOS mode without internet connection.

      Then I run a command prompt and type on the line: DIR P: ?

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  2. brucine Posted messages 24840 Registration date   Status Member Last intervention   4 169
     

    Hello,

    I don't understand at least part of the question, an internal or external disk or a disk partition is always recognized as a local disk to which a letter is assigned, and in the case of a USB external disk, this can change depending on the order of connection of other USB devices.

    The letter will not prevent the disk from being explored but may crash shortcuts pointing to a specific one.

    If it is still possible, by right-clicking or using the disk manager, you should check the format of the disk in question, which may have become RAW after an unexpected disconnection, or consider a defect with the USB cable or the hardware of that disk.

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    1. Olive78800 Posted messages 7 Status Member 1
       

      When I click on local disk G and properties, the "This PC" icon spins but nothing happens.

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  3. fabul Posted messages 42132 Registration date   Status Moderator Last intervention   6 062
     

    Hello,

    CrystalDiskInfo will inform you of its status

    Full speed ahead in blue here

    https://crystalmark.info/en/software/crystaldiskinfo/

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    1. Olive78800 Posted messages 7 Status Member 1
       

      Hello,

      I can't see my external hard drive on the interface, only: Micron MTFDHBA512QFD: 512.1 GB

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      1. fabul Posted messages 42132 Registration date   Status Moderator Last intervention   6 062 > Olive78800 Posted messages 7 Status Member
         

        Micron is the main SSD.

        Not detected means a hardware issue.

        Data USB cable, or power supply if it requires one, or worse the disk itself.

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