External hard drive recognized but inaccessible
nitnit -
Hello,
I have one of my external hard drives that is recognized by my computer but is no longer accessible;
I checked the connections and tried a few manipulations but nothing works, I still get an error message...
I just started a error check: I have several lines with "file record segments... unreadable" appearing
I hesitate to format it because I'm afraid of losing everything that's on it
If you have any suggestions, I’m all ears
Thank you
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9 réponses
Hello
Check the health status of the disk
https://sourceforge.net/projects/crystaldiskinfo/files/9.5.0/CrystalDiskInfo9_5_0.exe/download
Attempt a repair with chkdsk X: /f /r
X = drive letter
using the administrator terminal
Hello and thank you,
that's what is in progress...
for now, I'm getting this kind of message over dozens of lines:
"Insufficient disk space to replace damaged clusters"
I conclude that the mechanism and the electronics are still functioning, but the platters are worn out.
The read head undergoes too much movement for writing/reading and slows down the PC.
it's clear that this hdd is at the end of its life given the information that chkdsk indicated during the recovery attempt
what does crystaldisk say?
Various software is available for free or for purchase with various features
you need to have a storage device of the same size to save the recovered data
https://recoverit.wondershare.fr/free-data-recovery/hdd-recovery-software.html
https://www.ubackup.com/fr/data-recovery-disk/logiciel-recuperation-disque-dur-0526-tc.html