RAM Issues / Dual Channel

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Benwa6565 Posted messages 4 Status Membre -  
Benwa6565 Posted messages 4 Status Membre -

Hello,

I'm a bit puzzled regarding the RAM of my PC.

I recently built it, my motherboard is a Gigabyte B760 DS3H AX DDR4. My RAM modules are 2 sticks of 16 GB each, G.Skill Aegis 32 GB (2 x 16 GB) DDR4 3200 MHz CL16.

The motherboard manufacturer advises installing the RAM in Dual Channel on slots A2 and B2.

But it doesn't boot when I do that. Other positions cause different reactions, and I will detail them:


In A2 + B2, as recommended on the motherboard's website, it doesn't work.

Red SDRAM light + no boot on the screen, but the fans start.

If I use a single stick:

In A1 or A2 it doesn't boot. Red light on SDRAM, fans OK.

In B2 alone, it boots up, no red light, regardless of which stick I use (I tried both, one after the other).

Same goes for B1 alone.

If I use both sticks in A1 and A2, it doesn't boot. Red light on SDRAM, fans OK.

If I use both sticks in B1 and B2, it boots up, no red light.

When it boots, I tend to get a BSOD after a certain time, regardless of what I do; it could take 10 min, 1h, 6 hours... It's a bit random.

At times when I move the sticks, it first tells me to restart to load optimized default settings, but not every time; I don't quite understand if it's related to the change of sticks or to their position.

I have the impression there's a problem with my A1 and A2 slots on the motherboard, which isn't too serious (though it's a bit silly for a new motherboard), but the fact that my PC crashes randomly, and often not long after it starts, is more concerning. Plus, I can't benefit from Dual Channel.

Could any of you help me diagnose a bit more precisely what's going on?

I can buy new hardware if necessary, but I'm not even sure if the problem lies with the BIOS configuration, compatibility, one part or another, etc... :lol:


Thanks in advance,


5 réponses

flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

Hi

The RAM is not compatible with the motherboard, and with a Gigabyte, you have to deal with it.....

G.Skill is no longer what it used to be 20 years ago; today it's more of a low-end assembler.

It's true that flashing the BIOS might help with compatibility, but the risk is significant when the PC is unstable, so I advise you to change the RAM, exchange it for Crucial or Corsair, as there are no issues with these brands. Be careful with the frequency; depending on the processor, it's the one that integrates the memory controller.


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Waiting for more responses; I'm attracting trolls....

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Benwa6565 Posted messages 4 Status Membre
 

Hello,

thank you for your response.

Can you explain to me how it affects the A slots and the B slots differently?

I'm curious to understand this aspect!

If there is a compatibility issue, it makes sense regarding the instability, but I can't conceptualize the difference in effects on the slots.

Otherwise, is the compatibility problem known?

I assumed that 3200 DDR4 would be compatible with my motherboard, based on the specifications from the LDLC sheet, but if there is a nuance, I'm interested as well, so I don't end up buying something else that's incompatible ????

And also to learn, I'm naturally curious ????

Thanks a lot for your insights anyway

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epango Posted messages 37194 Registration date   Status Membre Last intervention   Ambassadeur 4 270
 

Hello,

What CPU do you have? What you're describing may suggest a motherboard abnormality. Try perhaps a BIOS update. If not, if it's still possible, request a replacement of the motherboard.


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Benwa6565 Posted messages 4 Status Membre
 

CPU = Intel Core i7-12700K (3.6 GHz / 5.0 GHz)

I'm currently doing a MemTest86, and I indeed think it's not a RAM issue.

Let's continue the tests :D

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Lecpat
 

Hello,

I have the same problem, did you find a solution?

I put my RAM sticks next to each other, which the BIOS doesn't like too much as it says I need to move the RAM, but it starts up.

Have a good evening

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Benwa6565 Posted messages 4 Status Membre > Lecpat
 

Personally, it was a CPU socket problem on the motherboard. I changed the motherboard, and the channel issue is resolved.

That said, I still need to resolve the BSOD issue; I will reset everything and reinstall Windows from the CD when I receive my drive and the CD.

I had difficulties with the USB installation with Secure Boot.

I'm betting on BSODs related to a poorly done installation.

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epango Posted messages 37194 Registration date   Status Membre Last intervention   Ambassadeur 4 270
 

In principle, the memory sticks should be placed in slots 2 and 4 starting from the CPU socket when there are only 2.


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