View original (French)

Live/Outlook Mail Server Issue on Mac

tipau35 Posted messages 320 Status Membre -  
tipau35 Posted messages 320 Status Membre -

Hello,

for over a week I haven't been able to check my emails on iPhone and Macbook. My @live.fr email account was configured according to Outlook server settings for several years.

I managed to reconnect my account on iPhone, but I can't do it on my Macbook Pro (Mojave 10.14.6) / Mail app (12.4). The error message "Cannot verify the name or password for the email account" appears with every attempt.

I cannot modify anything other than the server names. No other manual settings are offered to me...

Do you have any idea what the problem is, and how to solve it?

Thank you in advance for your insights!

Pauline

2 réponses

Réponse 1 / 2
contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240
 

Try modifying the name of the IMAP server
https://support.microsoft.com/fr-fr/office/param%C3%A8tres-pop-imap-et-smtp-pour-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040
0
tipau35 Posted messages 320 Status Membre 15
 

Hello,
yes, I had seen those settings.
Not having office365, I hadn't tried...
I just tried, but nothing works!

Am I missing a step?!

Thank you

0
Réponse 2 / 2
tipau35 Posted messages 320 Status Membre 15
 

Hello, I am renewing my request because I still haven't solved my problem. Does anyone have a miracle idea to help me read my @live.fr emails from the Mail app on my MacBook? Thank you
0