New box installed in the basement / how to use RJ45
brupala Posted messages 111945 Registration date Status Membre Last intervention -
Hello everyone,
I’m having a problem with my internet connection and I hope you can help me. Recently, Free installed a fiber box for us, but they could only do it in the basement, as there are no conduits in the walls. Thus, the box is located next to the electrical panel in the basement. Unfortunately, we don’t have WiFi on the upper floor.
To solve this problem, I’m using a repeater to capture the signal in the living room, and another for the bedrooms upstairs. However, the signal remains very weak. I also tried using powerline adapters, but when I plug them in, they fail to create a network (the home signal stays either empty or red depending on the powerline adapter used).
I noticed there are RJ45 sockets in the panel, each labeled accordingly (living room, bedroom 1, etc.). So I tested by connecting an Ethernet cable from the box to one of these sockets, then another Ethernet cable from the corresponding socket in the bedroom to my PC. However, I don't receive any signal, even though the yellow light on the box, next to the Ethernet port, lights up as expected.
Does anyone know how to use these RJ45 sockets located in the basement? Are they supposed to distribute the network to the indicated rooms? If this doesn’t work, does anyone have another solution to suggest?
Thank you in advance for your help!
3 réponses
Hello,
have you tried connecting the PC directly to the box using an Ethernet cable?
Just to test that everything is working, apart from the wiring in the wall.
Hello,
The RJ45 ports in the panel, known as patch ports, correspond to the wall sockets in the home. The connection method is indeed an Ethernet cable that runs from the box to a patch port, and in the room concerned, an Ethernet cable on the wall socket to connect a PC.
You should perform more than one test; the connection you tested could be faulty. Another reason could be that if the installation is 10 or 20 years old and was only done for telephony, only 2 wires might be connected to the sockets. To check this, one would need to dismantle a wall socket and a patch port to verify the connections.
Hello,
Certainly, but it needs to be routed through a hole in the basement ceiling or along its staircase, the ethernet cable, and this will only power the PC in a specific location, not the other rooms, unless we run multiple cables from their point of entry in the same room along the baseboards (or if we modify the installation so that only the fiber optic cable reaches the same conditions on the ground floor, followed by the same DIY along the baseboards and/or through the partitions for the ethernet cables).
There are definitely conduits in the walls, electrical (but which technicians may refuse to use) and telephone, but maybe both are blocked and/or inaccessible.
The backup plan is to replace the wiring, which is telephone wiring, with real RJ45 cable, but we’re back to square one if the conduits are not accessible.
Hello,
If there is a patch panel, the right place for the box is at the patching, like this:
If needed, connect the Freebox repeaters via Ethernet to the wall sockets, but first check their correct wiring as indicated by JP.
On the other hand, if you say that the light on the box is coming on properly, that is more concerning; we need the result of an ipconfig/all on the PC, see the output file.