Laptop doesn't turn on the first time.
Panth33ra Posted messages 23036 Registration date Status Membre Last intervention -
Hello,
For the past few weeks, about 1 out of 3 times, my laptop doesn't turn on the first time.
Even when it's charging, my computer doesn't turn on and sometimes I have to press the keyboard keys every 5 minutes for it to turn on after 20/30 minutes.
Once it's on, there's no problem; it works normally, whether the laptop is charging or not.
Could this be due to the battery? I’ve heard that static electricity might also be involved.
My laptop has an SSD, and when it turns on, it functions after just a few seconds. I think it’s the battery, and I plan to replace it soon (it’s been mostly charging for years (I know, it’s not good); I just wanted some insight into whether this is indeed the issue! :)
Thank you very much! :)
My laptop is an Asus VivoBook S510UN
10 réponses
Hello,
You mentioned that you have...
a Asus VivoBook S510UN laptop What year is your PC?
You also mentioned that you need to change the battery...
...soon If it's indeed the battery, change it quickly. Don't wait.
Hello, first of all thank you for your quick response!
So the PC is from 2018.
Let's say the computer is constantly plugged in, I ran a battery test in the command prompt and it has about 40% of its factory capacity... let's just say that once charged to 100% it lasts a maximum of 1 hour :D
Changing the battery was planned (and obviously it will only be plugged in when needed this time), but I mainly wanted to know if this problem was related to that? Because I've seen that it could be related to static electricity (I think there is a manipulation to do when opening the computer) (?)
Basically, one out of three times when I try to turn on the computer, nothing happens at all. Then after about 30 minutes (after regularly pressing the keys on the keyboard) the screen lights up and the PC works perfectly (even when unplugged).
Thank you
Hello,
If your battery's full charge lasts only an hour, check the charger that powers the battery.
Source : https://www.accessoires-asus.com/portable/s510/s510un/asus-s510un-66631-62012.htm
I don't think the problem comes from the charger; when the laptop won't turn on, the light indicating that the laptop is plugged in is always on (that's the only one, by the way, the charge level light is off).
Moreover, I can very well have the laptop at 100% battery, turn it off, turn it back on 5 minutes later and not be able to turn it on, then be able to turn it on 20 minutes later with 100% battery.
I will change the battery in the coming days so I'll see if that's really the issue.
Could you tell me about this story of static electricity? If the problem comes from that, is it due to a particular part?
From what I've seen, there is a hidden button under some laptops that allows you to discharge accumulated static electricity, but it's not present on mine.
Thank you.
Hello everyone, small update:
I changed the battery and I also discharged the capacitors (https://www.pro-lcds.com/fr/blog-list/conseils-pratiques/vider-les-condensateurs?srsltid=AfmBOorsw5Xr5IZ1tz3oge0tY4H6y7CmLvAxUc-etJ8Vxfgv9G4lRYhq).
However, from time to time the computer still refuses to turn on for long minutes (whether it's plugged in or not).
Once turned on, the computer works perfectly so the problem only occurs during its startup.
Does anyone know where the problem might come from knowing that it is neither the battery nor the components charged with residual electricity?
Thank you
Good evening,
1 - Try disconnecting the charger > remove the battery > press and hold the power button for a few seconds;
2 - Try turning on the laptop with the charger only, without the battery.
Good evening, first of all thank you for your reply.
I already did this manipulation a few days ago (that's what I meant by "I also emptied the capacitors").
It worked for 2/3 days unfortunately the problem came back so I'm not sure it’s due to that...
Knowing that I also changed the battery for a new one, I don't have many ideas left...
I am currently writing to you from this computer.
Once it is on (sometimes after 30 minutes of trying), it works perfectly (whether plugged in or only on battery) until I turn it off.
And it doesn't happen every time; for example, I can turn it off and on 5 times, and on the 6th time, I will have to force it to turn back on (I say "turn off," but the startup problem can occur both after I have completely turned it off and after putting the computer into sleep mode by closing the screen).
I would have thought more of a hardware issue than a software one...
Do you think I should investigate the BIOS issue further?
Thank you very much.
This problem is typical of ASUS computers. It is not the only case. I also did some research online to better understand.
- It could be a BIOS issue (update to the next version);
- motherboard settings (restore the default settings);
- RAM issues (remove it, wait about 15 minutes);
- hard drive.
In the worst case, problems are due to CPU overheating.
To see, but I also have a new lead, I feel:
I've noticed that the startup problem only occurs if I've plugged the computer into the power outlet in the meantime.
For example, if the computer is on battery, I can turn it off and back on as many times as I want, and it starts up on the first try.
So I don't know if the problem comes from the charger itself, since in any case the LED indicating that the computer is on is lit even when there is a startup issue, so it works fine (plus, the computer charges normally).
However, it seems that putting the computer on charge is what causes the problem on the next startup.
Should I try changing the charger, or could the problem come from another component?
Thank you
It may also depend on this. All of this seems strange and very odd, but according to an Internet search, it may also depend on this. That is to say, the charger.
Hello, I'm back to give some news because I FINALLY found out where the problem was!!
So first I changed the battery, but that wasn't it (it did give the computer a bit of a boost though, since before that it couldn't last more than 30 minutes on battery).
Then I thought it might be a capacitor issue...
In the end, and now it seems logical, it was simply the POWER button that wasn't working very well.
So I changed my PC's keyboard (once I bought the part, the assembly only took 30 minutes while following a tutorial) and... PROBLEM SOLVED!
Thank you very much to everyone who took the time to try to help me! :D