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Printer Issue

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romain_4734 Posted messages 9 Status Member -  
romain_4734 Posted messages 9 Status Member -

Hello,

When I print with the HP NEVERSTOP LASER MFP 1202 nw, the ink is very pale on the paper.

It's a printer that only prints in black, which I don't use very often but sometimes for about 500 pages. There is still toner left.

Would refilling the cartridge improve the print quality?

The printer settings do not offer any print quality tools for this model.

Thank you for your response.

Rol'

2 answers

  1.
    jeannets Posted messages 28443 Registration date   Status Contributor Last intervention   Ambassador 6 615
     

    Hello,

    This printer does not use ink... Only black powder (the Toner)

    Usually, there are three types of black density defined in DPI, for example, 1200-DPI, 600 DPI, and 300 DPI, which range from black to light gray.

    These settings are in the printer menus...

    This printer is connected via its IP address... which you need to know...

    By typing this IP address into the address bar of the internet browser, you can access the different menus of the printer... with a lot of available parameters.

    1
    1. romain_4734 Posted messages 9 Status Member 2
       

      Hello,

      Thank you for the speed and accuracy of your response.

      With the IP address, I was indeed able to access the printer settings; I chose dark (5, maximum) for the print quality.

      But that had no effect; it may be due to the density of the black in DPI, which I have not (yet) found in the printer settings.

      Thank you very much and have a good evening.

      1
      1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > romain_4734 Posted messages 9 Status Member
         

        Sometimes, if the toner is almost empty but not quite, removing the cartridge and shaking it a little (carefully, watch out for the mess) can help redistribute the powder.
        If that’s not the issue, it could be that another component needs to be replaced, it's the "fuser", at least according to my memory, but the cartridge on monochrome lasers was known in the company.

        1
      2. romain_4734 Posted messages 9 Status Member 2 > madmyke Posted messages 52304 Registration date   Status Moderator Last intervention  
         

        Hello,

        Can you please tell me how to remove the cartridge to shake it?

        I’ve looked but I can’t find it. Thank you.

        Have a good day.

        0
      3. brucine Posted messages 25212 Registration date   Status Member Last intervention   4 178 > romain_4734 Posted messages 9 Status Member
         

        Hello,

        The way to remove the toner for shaking or changing it is illustrated in the manual.

        Indeed, and as suggested by madmyke, it is important to consider that even if the toner is working, the drum may not be and may need to be replaced.

        http://h10032.www1.hp.com/ctg/Manual/c06318380.pdf

        2
      4. romain_4734 Posted messages 9 Status Member 2 > brucine Posted messages 25212 Registration date   Status Member Last intervention  
         

        Hello,

        Thank you, I learned a lot during this exchange!

        It's my turn to play!

        1
  2. romain_4734 Posted messages 9 Status Member 2
     

    Thank you for your response.

    I will see tomorrow how to remove the cartridge.

    Thank you and have a good evening.

    0