Netflix on tablet
moulin24 Posted messages 17 Status Member -
Hello,
I can't access Netflix on my Samsung tablet while I could do it without any problem before. I have it on my computer as well as on the TV and my phone. Does anyone have any idea?
Thank you in advance
3 answers
You might need to update your Netflix account (given the message you're receiving).
See this: https://help.netflix.com/fr/node/128339
What is well conceived is clearly expressed,
And the words to say it come easily.
(Boileau)
Hello,
I assume you have the Premium subscription since you already have Netflix on 3 screens (TV, computer, phone).
You need to check on your computer (it's the most convenient) which devices are receiving Netflix.
Log in to Netflix and select your profile.
Then click on your avatar and go to Account:
In the next screen, click on Manage access and devices.
You should only have the 3 devices you use in the list, which allows the option to add a fourth.
If everything is normal, you will need to contact Netflix (chat or phone) to have them resolve the situation.
What is well conceived is clearly stated,
And the words to say it come easily.
(Boileau)
Thank you for your quick response. He connects well but tells me that "your device is not part of the Netflix household associated with this account." It's been working for years and since yesterday it no longer works on my tablet.
Thank you
Best regards