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Purchase of a triple screen kefeya only one screen is detected...

RemiCo -  
Panth33ra Posted messages 23287 Registration date   Status Member Last intervention   -

Hello,

here is my issue:

I bought a triple screen from Kefeya that I am trying to connect to my laptop running Windows 11, with an NVIDIA GeForce RTX 2060 graphics card.

I only have one HDMI port. As indicated in the instructions in this case:

on the right screen, I connected two cables:

the USB-2 to the screen and to my PC via HDMI

and the USB-2 from the same screen to the USB-A on my PC (this one works)

on the left screen, two cables:

USB-2 from the screen to USB-A on my PC

and USB-2 from the screen to a power supply with an external plug 5V/2A like a phone charger

the left screen does not work (it turns on then shows "no signal")

on the Kefeya website, no response...

when I try to detect it in my Windows properties, it only detects one.

does anyone have an idea? thanks in advance

2 answers

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     

    Hello
    The feedback on this system is only favorable for those who have two USB-C ports; other types of connectivity are regularly criticized for being non-functional on certain (many?) laptops.
    There are also issues with power consumption despite the adapters.

    Best regards

    0