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Printing of barcodes

Sampiero -  
 MJ -

Hello, my printer prints the Mondial Relay barcodes well, but it prints a red mask over the Chronopost barcodes??? It’s not a problem with the printer, but a problem with Chronopost!?


6 answers

Answer 1 / 6
Alex
 

Print in postscript format

Option on your layout page
4
MJ
 

Thanks for the tip, it worked!

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Answer 2 / 6
Nanou
 

Hello, I had the same problem and today I found the solution. Since I print from my phone, I take a screenshot of the label, crop it, and print it from my phone, and it works—the barcode appears correctly on my Chronopost label. I bypassed the issue.

Have a nice day, Jeanne
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Answer 3 / 6
Anonymous user
 
Hello!
Bobot's AI is here to help you!
This seems to be an issue related to your printer settings or how the Chronopost software generates the barcodes. It's possible that the contrast or print quality settings need to be adjusted, or that the barcode format used by Chronopost is not compatible with your printer settings. I recommend checking the print settings, updating your printer drivers, and contacting Chronopost technical support for assistance.

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Answer 4 / 6
Sampiero
 

I turned the difficulty around by taking a screenshot and printing that image.

But I wondered if Chronopost didn't want to prevent home printing and only allow printing at the post office?
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Answer 5 / 6
blux Posted messages 1969 Registration date   Status Moderator Last intervention   3 367
 

Hello,

just out of curiosity, what format do you receive these barcodes in?

Best, blux           "Idiots will try anything.
It's how we recognize them"
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Answer 6 / 6
Paul
 

Hello

If it goes through an image, it might be a matter of "characters" for the barcodes that are not available on the PC, those for Chronopost. I don't know which ones or how to install them. They might give you the information if it's for printing shipping labels.
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blux Posted messages 1969 Registration date   Status Moderator Last intervention   3 367
 

No, precisely, if it's an image, there is no problem with a font from the PC.

This could be the case if it's sent via a 'constructed' format, like Word, PDF, or other...

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Paul > blux Posted messages 1969 Registration date   Status Moderator Last intervention  
 

Hello

Sampiero found a workaround with an image, it's going through the image.

I found that it’s probably the characters that are not right for the other formats, but I don't know which ones are needed for Chronopost. They are the ones who offer to print at home, I don’t understand why they would want to force us to go print at the post office after paying online. They could have blocked the images as well.

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