More previews of my images

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cs_JPhL Posted messages 106 Status Member -  
cs_JPhL Posted messages 106 Status Member -

Hello everyone.

I can no longer open my photos, regardless of their extension, with the "Photos" app. I have tried resetting and repairing this app, but nothing works.

I'm attaching a screenshot of the error message.

How can I recover this app?

Thank you for your help.

JP


5 answers

  1. Pierr10 Posted messages 13843 Registration date   Status Moderator Last intervention   5 848
     

    Hello

    Try this:

    Go to the Windows settings by right-clicking on the Start button.

    Settings > Apps > Installed apps

    Scroll down the list and find Photos.

    At the end of the line, click on the 3 small dots then on Advanced options.

    In the Reset section, click on Repair.


    What is well understood is clearly stated,
    And the words to say it come easily.
    (Boileau)

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  2. cs_JPhL Posted messages 106 Status Member 5
     

    Thank you for your response, but as I explained in my topic, without going into as much detail, I have already performed a reset without success.

    One clarification: when I request the reset and click on a photo I wish to open, I am prompted to choose an application from a list where "Photos" no longer appears.

    Thanks again!


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    1. Pierr10 Posted messages 13843 Registration date   Status Moderator Last intervention   5 848
       

      So try reinstalling Photos.

      You can find it in the Microsoft Store.

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  3. cs_JPhL Posted messages 106 Status Member 5
     

    Oh yes, I hadn't thought of that! I'm testing it! Thank you!


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  4. cs_JPhL Posted messages 106 Status Member 5
     

    Thank you for the response. Indeed, it was after the KB5034204 update that the problem appeared.

    Thanks again!


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