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Phone rings by itself at 6:30 AM

Mate20 -  
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   -

Hello,

I've been having a problem for a few days with my Huawei Mate 20 Lite. At 6:30 a.m., an alarm goes off without being set, and nothing shows on the screen. I have to turn it off to stop it.

Do you know what this is due to and how to fix this problem?


3 réponses

Réponse 1 / 3
Mate20
 

Hello,

I bought it at the end of 2028, so it is no longer under warranty.
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Panth33ra Posted messages 23020 Registration date   Status Membre Last intervention   2 346
 

You mean the end of 2018!

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Mate20 > Panth33ra Posted messages 23020 Registration date   Status Membre Last intervention  
 

Yes, sorry, the end of 2018

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Panth33ra Posted messages 23020 Registration date   Status Membre Last intervention   2 346 > Mate20
 

Hello,

If you have personal files, back them up on a USB stick or directly on your PC (with its USB cable) before launching a reset (factory reset) of your smartphone... https://www.appareilsmobiles.fr/fr/reinitialiser/huawei-mate-20-lite

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Réponse 2 / 3
Pierr10 Posted messages 13777 Registration date   Status Modérateur Last intervention   5 812
 

Hello,

Here are a few ideas: https://consumer.huawei.com/be-fr/support/content/fr-fr15822545/

While waiting to find the guilty app, you can switch to "Do Not Disturb" mode for the night, or for the period during which the ringtone rings.

What is well conceived is clearly expressed,
And the words to say it come easily.
(Boileau)
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Réponse 3 / 3
Panth33ra Posted messages 23020 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Is your smartphone recent (2-year warranty from the date of purchase)?
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