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jeannets
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Hello,
You forgot to mention that this DVD burner is external and works via USB...
In my opinion, it's pretty simple... your PC doesn't provide enough power to run it... and it ends badly... You'll need an external power supply with sufficient power to make it work... 5 volts/3 amps
or alternatively, make sure you're using a real USB-3
What is written on the plaque of the burner..? or attach a photo
See also: https://forums.commentcamarche.net/forum/affich-37713467-pc-ne-reconnait-pas-mon-lecteur-dvd-cd-externe-cocopa-bt638