Philips DVD player: disc stuck, not ejecting

desrues gilles Posted messages 1 Registration date   Status Membre -  
 Nicolerocodimanche85630 -
Hello,
My DVD movie remains stuck in my PHILIPS R3300 H DVD player despite attempting to eject it by pressing the STOP button on the remote for more than 5 seconds or the OPEN/CLOSE button on the front panel of the player.
The same message "BLOCKED" always appears.
I have unplugged and plugged my home DVD player several times… to no avail… the scenario is always the same.
What should I do?
Thank you.Configuration: Windows XP

6 réponses

fifi
 
<translation>Below the player, there is a large hole covered by paper. Remove the paper, then with a screwdriver, push from the left to the right. It will open.</translation>
13
ronquet
 
Thank you so much fifi, mission accomplished and successful thanks to your competence
I would never have managed it alone
The reader is working well again after extracting the misaligned DVD
0
noemie > ronquet
 
Thank you very much for the information, it really helped us! Thank you!
0