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"Not everyone can send messages to this account"

nininails.75 -  
Radinoz Posted messages 7369 Registration date   Status Contributor Last intervention   -

Hello, I have a nail technician account and some clients are unable to send me messages because this message appears

I don't have this problem with everyone, that's what I don't understand


2 answers

  1.
    Radinoz Posted messages 7369 Registration date   Status Contributor Last intervention   1 171
     

    Hello

    Generally, it's minors who have restrictions on Instagram...

    ;)

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    1. nininails.75
       

      Do you know how I can solve this problem?

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    2. nininails.75
       

      yet my account is adult, I tried with an adult account that couldn't DM me either

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      1. Radinoz Posted messages 7369 Registration date   Status Contributor Last intervention   1 171 > nininails.75
         

        No, it’s their account that is underage. You can’t do anything, it’s to protect them.

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  2. Sorefa
     

    Hello, how did you manage to make it visible for everyone in the end? I'm having the same issue with my professional page.

    Thank you in advance.

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    1. Radinoz Posted messages 7369 Registration date   Status Contributor Last intervention   1 171
       

      you can't make them appear for everyone...

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