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"Not everyone can send messages to this account"

nininails.75 -  
Radinoz Posted messages 8908 Registration date   Status Contributeur Last intervention   -

Hello, I have a nail technician account and some clients are unable to send me messages because this message appears

I don't have this problem with everyone, that's what I don't understand


2 réponses

Réponse 1 / 2
Radinoz Posted messages 8908 Registration date   Status Contributeur Last intervention   1 162
 

Hello

Generally, it's minors who have restrictions on Instagram...

;)
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nininails.75
 

Do you know how I can solve this problem?

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nininails.75
 

yet my account is adult, I tried with an adult account that couldn't DM me either

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Radinoz Posted messages 8908 Registration date   Status Contributeur Last intervention   1 162 > nininails.75
 

No, it’s their account that is underage. You can’t do anything, it’s to protect them.

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Réponse 2 / 2
Sorefa
 

Hello, how did you manage to make it visible for everyone in the end? I'm having the same issue with my professional page.

Thank you in advance.
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Radinoz Posted messages 8908 Registration date   Status Contributeur Last intervention   1 162
 

you can't make them appear for everyone...

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