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Error sending photo via SMS

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Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   Ambassador -  
Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention   -

Hello,

Since yesterday, when sending photos via SMS, I get a notification: the message hasn't been sent because the service is not activated on the network.

This issue exists with 2 of my contacts (only, I think). If I send to others, it works.

I haven't had any problems sending MMS to these 2 people in the past.

I thought the problem was with my 2 friends (husband and wife), but if I send with my wife's phone, everything works fine.

Do you have an explanation?

Thanks, I'm lost.

PS I'm with Sosh and my phone is a Xiaomi Redmi Note 10 Pro.


5 answers

  1.
    Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
     

    Hello,

    Have you tried turning the phone off completely, waiting for a moment, then turning it back on and trying again?

    Otherwise, it's often a saturated network, and on a Sunday it sometimes simply gets overloaded.

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    1. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   73
       

      Yes, I did it, but how can I explain that I can send them to others but not to them, but I can with my wife's phone... and I receive what they send me.

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      1. Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention   > Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention  
         

        Sometimes it works later and that’s the mystery of Wifi or Bluetooth invented by a Sublime Lady as well as the transmissions for the military.

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  2. labricole47 Posted messages 5426 Registration date   Status Moderator Last intervention   Ambassador 445
     

    Hello

    without conviction:

    delete these contacts and add them again?

    Could they have made a mistake and blocked you?

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    1. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   73
       

      Hello,

      The SMS exchange works between us, but I can't send photos on my end.

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      1. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   73 > Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention  
         

        I will try to delete them and add them back.

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  3. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   Ambassador 73
     

    I deleted and recreated both, same punishment... as if they had blocked the reception of photos only from my phone... Is that possible?

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    1. Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
       

      Sometimes the photos are too large and cannot be received.

      Does it also depend on the photos you send?

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      1. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   73 > Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
         

        I have tried several, including those that have successfully reached their recipient.

        I will try by just sending a link to photos.

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  4. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   Ambassador 73
     

    With the link, they can receive my photos, it helps out but it's still very very weird..

    It might come back.

    Thank you for the time spent and your help.

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    1. Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
       

      Yes, one by one should work to start.

      Then indicate the question as resolved to help many others in the same situation as you.

      You click on the three little dots of your first question and click on Report and indicate the question as resolved.

      See you on CCM!

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    2. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   73 > Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
       

      But the problem is not solved..

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    3. Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention   > Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention  
       

      Hi again,

      Have you tried disabling the ie-message?

      Also, try enabling cellular data.

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    4. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   73 > Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
       

      I have tried everything, deleting and reinstalling the app. I would like to remind you that only these 2 recipients are affected. Since it's a couple, I wonder if there's some manipulation on their 2 phones. The SMS works, only the photos don't go through.

      On my side, I can send them to anyone.

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    5. brucine Posted messages 25217 Registration date   Status Member Last intervention   4 181 > Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention  
       

      Hello,

      You can block the sending of MMS on your phone (the simplest way is to disable mobile data), but to my knowledge, you cannot selectively block the reception of SMS and MMS when this data (or Wi-Fi) is enabled.

      Technically speaking and roughly, an SMS is phone-based, while a MMS is internet-based.

      The most likely cause is that these MMS are being intercepted as Spam, not by the recipients, but by one of the two networks routing these MMS either at the start or upon arrival. It would be advisable for each party involved to check with their operator about what is happening.

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  6. Ulysse5818 Posted messages 11403 Registration date   Status Member Last intervention   Ambassador 73
     

    Photo :

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    1. Didi64_549 Posted messages 2900 Registration date   Status Member Last intervention  
       

      Hi again,

      Brucine is right, I use Whatsapp with a family group for family, friends for friends, etc...

      I

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