My TV has sound but no picture.
Didi64_549 Posted messages 2758 Registration date Status Membre Last intervention -
Hello everyone, I have a problem with my TV (Edenwood ED3207HD). I was watching TV calmly when suddenly, there was no more picture but the sound continued. So, I decided to turn it off thinking it was a bug, and when I turned it back on, no image would display at all, not even the menu—nothing, the screen is all black as if the TV were turned off.
So, I went online and was advised to put a phone flashlight in front of the TV, and there I could barely make out the menu. I tried to adjust the brightness, but even at 100, there was no improvement. Without the flashlight, the screen is completely black. I tried resetting it, and I even took off the back to dust it and check that all the wires were properly connected, but still no image.
I don't know what to do anymore, and buying a new TV is not an option I can consider, so any advice would be appreciated.
Thank you for your help.
