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Touch screen of my dbook 111 is frozen

juliet57 Posted messages 4 Status Member -  
 Mary -

Hello everyone!!

I don't know anything about computers and I'm quite bothered because I can't find any tutorials or information to unlock my dbook 111. The touchscreen isn’t working.

Thank you for any information.

Best regards to all

3 answers

  1.
    Panth33ra Posted messages 23135 Registration date   Status Member Last intervention   Ambassadeur 2 364
     

    Hello,

    To unlock it, see answer #1... https://forums.commentcamarche.net/forum/affich-37852156-deverrouiller-tablette-danew-dbbok111-pour-la-1 Thanks to foulq whom I greet.

    Source : https://danew.fr/produit/dbook-111-2/

    0
    1. juliet57 Posted messages 4 Status Member
       

      Thank you for your help. I did this, but the touchscreen still does not work, I cannot unlock it.

      Sincerely

      0
    2. Clarckos Posted messages 10063 Registration date   Status Contributor Last intervention   930 > juliet57 Posted messages 4 Status Member
       

      Hello.

      Have you tried sliding the mouse while making the same movement suggested by Foulq, either with the mouse pad or simply by connecting a mouse to the USB port?

      2
    3. juliet57 Posted messages 4 Status Member > Clarckos Posted messages 10063 Registration date   Status Contributor Last intervention  
       

      Thank you, I'm still having trouble. Have a good weekend.

      Best regards

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    4. Clarckos Posted messages 10063 Registration date   Status Contributor Last intervention   930 > wpjo1956 Posted messages 15 Status Member
       

      Hello @wpjo1956 StatusMember,

      what a very constructive remark.
      Thank you.

      This shows that despite your years on the forum, you understand nothing.

      For your information, it's not that we don't care, but that our skills don't necessarily go beyond that.

      Also, know that we act out of passion and not for money.

      But apparently you don't care to know.

      As for Juliet, we have no details about her attempting to use the keyboard.

      So... have a good day!

       

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    5. brucine Posted messages 24849 Registration date   Status Member Last intervention   4 170 > Clarckos Posted messages 10063 Registration date   Status Contributor Last intervention  
       

      Hello,

      If I understand correctly, it's not us who are being blamed for not caring, the most beautiful girl in the world can only give what she has, but the manufacturer himself is supposed to have a customer service monitoring this forum (and all the others in existence).

      More generally, the tablets in question seem to be a poisoned gift and only work when they feel like it; you get what you pay for, and this particular issue has been reported regularly without any real solution.

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  2. Mary
     

    Hello,

    Hello,

    I subscribed to Match and a tablet was offered. When I wanted to use my tablet, Danew 111, it asked me for a code that I don't have. Can someone tell me the steps to follow? I don't know much about computers and I thank you for helping me.

    Best regards

    0
  3. lucette
     

    You have everything below your box.

    You are asked for a password; it is under the box, it's called something else, it's a short number.

    You have a very long number of 10 to 12 digits to enter.

    I won't hide that it's a bit of a hassle.

    -1