View original (French)

Huawei restarts by itself

Oui91 Posted messages 5 Status Membre -  
pauline' Posted messages 53 Registration date   Status Membre Last intervention   -

Hello,

When I press the button to put my phone to sleep, it goes to sleep but restarts after 20 seconds or less. The phone is up to date. I reset it but the problem is still not solved. I tried to put it in safe mode but it didn't prevent it from restarting.

I hope you find a solution.

6 réponses

Réponse 1 / 6
MPMP10 Posted messages 47001 Registration date   Status Membre Last intervention   18 845
 

Hello,

https://consumer.huawei.com/tn/support/content/fr-fr00766339/

https://recy-cell.ca/cellulaire-qui-redemarre-sans-cesse/

Is it very hot where you are right now?

Who better than Renault can service your Renault.
Uh! Chuck Norris...
1
Réponse 2 / 6
pauline' Posted messages 53 Registration date   Status Membre Last intervention   206
 

Hello,

Could it be a problem with the button being stuck? Is your phone still under warranty?

Best regards.

Pauline'
0
Réponse 3 / 6
Oui91 Posted messages 5 Status Membre
 

Thank you for your response,

I don't think that's the case because when it's on, there is no problem. But to answer your question, it is no longer under warranty.
0
pauline' Posted messages 53 Registration date   Status Membre Last intervention   206
 

Yes, but is it when you want to put it to sleep that it restarts? I had a similar problem with a phone and it was the power button that was defective.

It might be worth considering a possible repair, as MPMP10 mentioned.

Sincerely.

Pauline

0
Réponse 4 / 6
Oui91 Posted messages 5 Status Membre
 

Thank you for your response,

No
0
MPMP10 Posted messages 47001 Registration date   Status Membre Last intervention   18 845
 

You're welcome.

0
MPMP10 Posted messages 47001 Registration date   Status Membre Last intervention   18 845
  
  The phone is up to date. I reset it but the problem is still not resolved.

In that case, it is possible that it is a defective component.

1
Réponse 5 / 6
Oui91 Posted messages 5 Status Membre
 

Thank you for your response,

Do you know how much it costs to get it repaired?
0
MPMP10 Posted messages 47001 Registration date   Status Membre Last intervention   18 845
 

It all depends on the breakdown, the cost of the repair is variable, it's best to get an estimate first before incurring potentially exorbitant expenses.

1
MPMP10 Posted messages 47001 Registration date   Status Membre Last intervention   18 845
 

We cannot give you an exact amount without knowing the exact nature of the malfunction (at least if it is indeed a malfunction; as a reminder, we can only make assumptions in this type of field...) here on CCM.

1
Réponse 6 / 6
Oui91 Posted messages 5 Status Membre
 

Thank you, but I think if there are paid repairs needed, I will abandon it.
0
MPMP10 Posted messages 47001 Registration date   Status Membre Last intervention   18 845
 

You can first check with a quote or also contact the manufacturer's support before disposing of it; be careful, nothing guarantees that it's indeed a malfunction here through a forum.

Personally, I have the same symptoms on my phone (it dates back to 2016...) for mine, it’s simply the original battery that is starting to show signs of weakness.

1