JBL 5.1 Soundbar stuck

Tom -  
Panth33ra Posted messages 23015 Registration date   Status Membre Last intervention   -

Hello,

I purchased a JBL 5.1 soundbar but unfortunately it only works with optical input; as soon as I try to set it to HDMI ARC, the soundbar freezes and I have to unplug it for 1 minute. I've tried several HDMI cables, including the one provided and the one from my Xbox Series X, but nothing works. My TV is a Philips 55OLED706. If anyone has any advice, I thank you in advance.


7 réponses

Panth33ra Posted messages 23015 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

To unlock it, perform a factory reset on your JBL soundbar.

In source mode, press and hold the volume –, volume +, and source buttons on the top panel of the soundbar until the display shows Reset.

When the factory settings restoration is complete, the product will stop and restart automatically.


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Lolo
 

Hello

I have the same problem for about a month; as soon as I connect the HDMI ARC, it gets stuck on its ON screen.

Did you resolve the issue with your speaker?

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Jblbar5.1 Posted messages 4 Status Membre
 

Have you resolved your issue?
I have the same problem with it stuck on "on" when my HDMI ARC is connected (LG OLED TV)

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Panth33ra Posted messages 23015 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

For both of you (Tom and Lolo): Stick with the Optical cable to connect the JBL soundbar. I did it this way to connect my Panasonic mini-chain to my new TV.


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pilou
 

Hello

It seems that all HDMI ports, including ARC, only work as inputs on this television.

Outputting sound to the soundbar will not go through HDMI.

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Jblbar5.1 Posted messages 4 Status Membre
 

Hello,

have you solved your problem? My JBL Bar 5.1 soundbar gets stuck on "on" as soon as the HDMI ARC connected to the TV is plugged in.

I suspect it might be an issue with the Android TV update on the TV (LG OLED).

Thanks for any information.

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Toma25
 

Hello,

I'm having the same problem as you since the beginning! As soon as I bought the LG 55 C1, the connection on HDMI ARC or EARC makes the soundbar freeze as soon as the HDMI cable is inserted into the TV's ARC output.

So I can only use the JBL 5.1 soundbar through optical... really disappointed... is there no solution to get HDMI ARC to work??

Thank you

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Panth33ra Posted messages 23015 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello everyone,

Therefore, I advise you to abandon the HDMI ARC connector and switch to the optical connector.


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